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Window World in Cheektowaga, New York - Worst Service

1.8
Details
David is the worst salesman. Never answered or returned his phone, made false promises about following up with installers. Timeline took so long I had to cancel the order. Not a good experience at all.
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Review
#1625109 Review #1625109 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Lead time
  • Slow service
Reason of review
Poor customer service
Loss
$2700
Preferred solution
Full refund

Window World in Babylon, New York - Poor quality windows

2.5
Details
It has happened numerous times, when the weather gets cold and you try and lock your windows ,they don't. The cold air comes pouring in I have had the repair tech out and he claims the windows will self adjust and lock. *** Even when I finally get them to lock they still let cold air in. I have to put weather stripping around them to keep the cold out. I would never buy or use them again. I have been using Unified Windows and they are much better
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Review
#1453068 Review #1453068 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Quality of ten windows
Reason of review
Bad quality

Window World in Farmingdale, New York - Leaking flooding. Wall and floor damage

1.1
Details
Yes I tried to contact them. No responses to my messages. I had 5 windows installed they have all either become stuck or broken. They were placed into original window frame and they all leak. My walls are. I Melina. My floors are buckeling. My kitchen floor floods whenever it rains.
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Review
#1408673 Review #1408673 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
I spoke with a manager Eric who was abosolutly the most rude person I have ever spoken with on phone I absolutely do not recommend this company . When a sorry no is a good enough answer instead I was treated like garbadge .. I'd rather have no windows in middle of...
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Review
#1399450 Review #1399450 is a subjective opinion of poster.
Service
Window World Manager
Reason of review
Poor customer service
2.0
Details
Recently contracted Window World for 9 windows.Salesman told me it would be roughly 6 weeks till installation,well it was more than 6 weeks but I can say they where so worried to get a deposit and we did give 50% down as per contract. Trying to contact WW was something...
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2 comments
Anonymous
#1551550

I won't be buying these windows no matter what the guy on tv says

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Review
#1343417 Review #1343417 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service
  • Service and installation
Reason of review
Bad quality
We had Window World replace 19 windows in my previous house 3 years ago, so when I needed 2 windows replaced in my new house (new build), I called them. Salesman came out and said he could not measure himself because new builds are different, so he was going to send...
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Review
#1329513 Review #1329513 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Price reduction
2.3
Details
I worked at this branch, and revamped their warehouse alone. KIM TAYLOR is only conserned with her fat paycheck, and does not want to pay workers for hours worked... when SHE ASKED ME TO STAY LATE. Failing to inform me that it was 'volunteer'. Thats what happens there...
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Review
#1128274 Review #1128274 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application
Resolved
1.2
Details

Update by user Sep 07, 2017

They completed the job.

Update by user Sep 07, 2017

They came today and finished the job.

Update by user Aug 28, 2017

Still no call from ww to reschedule, it will be a week tomorrow since they're last scheduled visit where they couldn't complete the job and it has been 25 weeks since I have placed the order.

Update by user Aug 23, 2017

No call from...

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1 comment
treeb687_52
#1361089

Ww finally contacted me back today one of the representatives called for the general manager just to schedule the appointment. I would've rather the general manager returned the to calls and voice mails I left him to discuss what happened rather than ignore it.

We are tentatively scheduled for next Tuesday between 9-11am. I'm almost positive I will not hear back from ww they dropped the ball repeatedly and don't want to have to deal with it.

Review
#1088339 Review #1088339 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World Customer Care Review

Fred Talevi is employed by window world in northern nj. He has requested that women send him *** pictures and sends them pictures of his ***. This is done in exchange for payment for windows.
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Review
#919525 Review #919525 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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I had a problem with Window Word of Johnson City, NY scheduling my windows and door to be installed. They were scheduled at the end of June. I changed the date to the following day about 2 weeks prior to the schedules date with no problem. On the original date of...
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1 comment
Anonymous
#1193863

did you file a complaint with the bbb? I'm trying to get ahold of the owner as well.

I was rudely told that the owner will not call me. Just like if I wanted to speak to the head of Chrysler, he wouldn't call me either.

Review
#893278 Review #893278 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service