Not resolved

My salesman ordered the wrong windows, then they wanted to charge more to order the correct ones, this was their mistake. Then the salesman lied and said those were the windows I ordered to try to cover his mistake.

Owner of the franchise seemed unconcerned, wouldn't return calls and did no follow-up on whether the situation was resolved. I am through with Window World, I need more windows but will go somewhere else, they are not the only dealers around.

They advertise big in Colorado Springs but they don't deliver the customer service that they should. They need to do better follow-up.

Review about: Window World Window.

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