State: North Carolina Clear all filters (26 of 899 reviews match)
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Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
Window World - Incomplete work
We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to walk around and see how things were going since we had 5 rooms being worked on. When I walked into our 1 room I...
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12 comments
Anonymous
#1496782

Again would never use then-- don't they realize that a happy customer is free advertising?????

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Review
#614511 Review #614511 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Window World - POOR QUALITY PRODUCT
Our Window World windows were purchased in 2010. In less than 10 years, they have become completely defective. This is a very low-quality, poorly-made product and Window World customer service does not back their product. Out of the 10 Window World windows installed in...
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Review
#1603490 Review #1603490 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Terrible customer service
  • Poor quality
  • Warranty subject to conditions
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution

Window World in Charlotte, North Carolina - Installation scheduling

Great difficulty getting installation scheduled.
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Review
#1635992 Review #1635992 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
2.0
Details
Window World - Pissed off Customer( should have listen to negative reviews
It tooked them 4 months to get 2 windows. The measurements were wrong by the salesperson and the installer. When the windows arrived the second time, they were 11/2 inches off. The installer went to Lowe’s and bought a filler strips to go around on the outside of...
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Review
#1362775 Review #1362775 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Placed order on May 31,2018. After contacting window world multiple times.. thinking my windows would be ordered already, 13 days later they sent someone out to re-measure 3 of my windows. Evidently With no order still in place, I called again to find out that they...
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Review
#1283745 Review #1283745 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue

Window World in Thomasville, North Carolina - Gutters

1.6
Details
Gutters fell all the way to the ground after 14 months. During the 14 months three repairs. Manager called me told me I would have to pay to have them completely re installed and replaced. I don’t know who pays to have their gutters installed yearly.
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Review
#1427409 Review #1427409 is a subjective opinion of poster.
Service
Window World Gutter Installation
Reason of review
Bad quality
1.0
Details
the windows I bought had 3 panes of glass with u.v protection.was replaced with 2 panes no u,v protection hot cold comes in bad. I have told them several times they did not replace with what I had they give me the runaround the 3 panes a big blue spot came in them that...
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Review
#1372512 Review #1372512 is a subjective opinion of poster.
Service
Window World Window Repair
Reason of review
Warranty issue
Loss
$5
Preferred solution
Full refund
So today I had an appt. at 530 for window world rep to come and give an estimate and tell me about their windows. So at about 3pm Bob called, left a message and said he could come early. I texted back and said ok. I then got a call from Bob and he said he was about 30...
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Review
#1372452 Review #1372452 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
Poor customer service
1.0
Details
I needed 5 windows for my house. I emailed them the specifications for what I wanted. 3 of one size, 1 of another size and 1 more of a different size. They wrote up a quote for the wrong amount of windows because they cannot read and follow directions on an email. I...
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Review
#1291334 Review #1291334 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Bad customer service
  • Sales rep
Reason of review
Order processing issue
Loss
$250
Preferred solution
Let the company propose a solution

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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Pella
Pella
242 reviews
1.5
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Window world did a great job with my windows. I did have to call to confirm status and get the install scheduled. But they showed up on time, completed early, and had zero issues with the install. However, the door order experience has been horrendous. The wrong size...
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Review
#1376081 Review #1376081 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Poor customer service
Preferred solution
Full refund