State: Ohio Product: Window World Window Clear all filters (8 of 314 reviews match)
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Had 3 season room put in 7 yrs ago it has leaked every time it rains. Window world has been out 5-7 times to try to fix but now blaming it on screen door when in fact where the water is coming in is no where near the door. Even when they tore down the bottom half and...
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Review
#808975 Review #808975 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Nightmare
Reason of review
Poor customer service
Loss
$5500
Tags
  • Quality And Service
1.0
Details
First off, this company is complete ***. They always throw the pitch stating 10-12 weeks for "custom" ordered windows that supposedly are made to fit your house. The windows never fit. They are constantly too short or completely mis-measured up to 3" too big. The...
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3 comments
windows189
#925153

I think that if this is a true comment of our company that whoever wrote it would be honest enough to say who they are (for all I know you could be a disgruntled competitor) so that I as the owner of the company can find out what happened. Anyone putting these kind of things on social media as anonymous is cowardly.

I will be happy as the owner to talk to you and resolve any issues you may have. Please feel free to email me. We are a great company doing great work for our customers.

With that being said, I'm not saying we don't ever have problems but we resolve them. No company can say they don't have any problems.

Pat Moran

patm@windowworlddirect.com

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Review
#575700 Review #575700 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
2.5
Details
Scheduled to finish outside trim work on a bay window 10/03/2014. Window World was a NO SHOW NO CALL. At 2:45 PM I called the 1 800 number transferred to Kaitlyn who says "Oh I'm so sorry didn't anyone call you." "We can't do the work when it rained." I have been...
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Review
#542017 Review #542017 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
The actual truth about $189.00 window companies is the $189.00 price is used as a mental bait to lure "price conscience" customer's into setting an appointment with their company. (Quality minded customers generally ignore the bait!) During the appointment the...
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30 comments
Anonymous
#880292

sorry WW, didn't mean to hit the button. I DIDN'T HAVE the same experience. Sorry!

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Review
#297046 Review #297046 is a subjective opinion of poster.
Product
Window World Window
In the past 6 months my husband and I have been remodeling our home.we called window world to have two entry doors replaced and 17 windows replaced. I had issues ith them ordering te wrong size windows so I have a hose with half. New windows and half boarded up due to...
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1 comment
Anonymous
#391197

We are sorry to learn of your disappointment concerning your experience with Window World. Customer satisfaction is very important.

If you would like to discuss in greater detail please contact our office by calling 1-866-740-2100. If you prefer email please go to our contact page at www.windowworld.com.

Thank you,

Customer Relations Department

Window World Corporate

North Wilkesboro, NC

Review
#281493 Review #281493 is a subjective opinion of poster.
Product
Window World Window
Window World installed the wrong series of replacement windows in our home. They only offered to refund the cost difference between what was installed and what was ordered, stating there is no major difference between the different series. This is definitly counter to...
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1 comment
Anonymous
#374456

We are sorry to learn of your dissatisfaction with your Window World experience. If you would like to discuss in greater detail we will be happy to help facilitate if possible.

Please call 1-866-740-2100, or if you prefer email please utilize our contact page at www.windowworld.com at your convenience.

Thank you,

Customer Relations Department

Window World Corporate

North Wilkesboro, NC

Review
#274150 Review #274150 is a subjective opinion of poster.
Product
Window World Window
I had Window World install 16 double hung windows with grids in my home right before I sold it, (to help sell quicker) The sales guy was very nice, polite, and seemed very trustworthy, he;s the only one that i felt this way about from the other companies I had...
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4 comments
Roger B
#905900

It was me I wrote it. But am no longer with them anymore. Yes I did make it to obvious didn't I

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Review
#180012 Review #180012 is a subjective opinion of poster.
Product
Window World Window
i have to warn people what window world of the queen city is doing with their windows. i have installed many,,many windows for window world in the cincy/norhtern KY area that i would NEVER put in my house. was told to do this(or we were fired and they would find...
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16 comments
Anonymous
#276939

ha,,ha,,ha,,, ya right... you guys go ahead and keep cutting windows your sales reps cant measure right and see what happens in the future.your gonna have lots of windows to replace for free.

because if the factory makes them,(to the measurements given), then the frame of the window is insulated..if you cut the frame,,now you sold a window that is not what you told the homeowner they were getting. and do you think the factory(who made the windows correctly)is gonna remake them for free?

dont think so. homeowners beware

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Review
#179243 Review #179243 is a subjective opinion of poster.
Product
Window World Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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