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Window World in Allegheny, Pennsylvania - Beware

1.0
Details
We had several issues that are still un-resolved, from waiting weeks for the local window world to get casing for a garden window to fixing unprofessional work when the sub-contractors installed casing around the new door that was installed. A shotty caulking job was done after the new windows were installed. Numerous calls were made trying to correct an ongoing issue with faulty weather stripping to water laying in the bottom of the window. THIS WAS WINDOW WORLD'S BEST WINDOW!! I believe we have been scammed on this entire job. Why is it so hard for the corporate office to even contact the consumer especially when they say they care. I would bet I don't get a response from this review either.
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Review
#1595870 Review #1595870 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Window World in Pittsburgh, Pennsylvania - Aweful

1.0
Details
Kept putting off installation. Spilled caulking on painted dresser and removed the paint. Had them installed in Dec. and a front window came off track. I called them and was told they were to busy to come and repair the window. This was a Friday. They came on Monday. We were without heat for 3 days. Every time we called with a problem someone else would come and tell us they would take care of us. They lied over and over.
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Review
#1589733 Review #1589733 is a subjective opinion of poster.
Product
Window World Casement Window
Reason of review
Bad quality
2.5
Details
I purchased some windows had a date and time for my installation set up. By that is where my good experience ends. The crew never showed up at 10:00am like they where scheduled. An hour went by and I didn't hear anything like we are lost, we are running late etc., so I...
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1 comment
Anonymous
#1736576

Never do business with any Window World anywhere *** on Volusia County Window World

Review
#1550392 Review #1550392 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
I scheduled Window World to install windows at my home. Overall the installers where very polite and friendly and did a great job installing and cleaning up after themselves. However the Supervisor Tyler looked around my home and insisted I need this and that caulked...
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Review
#1507193 Review #1507193 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Unprofessional Supervisor

Window World in Johnstown, Pennsylvania - Down hill

1.9
Details
Installers installed windows with out caulking the windows and outside. Few months later noticed the windows in the one room had water running down the wall. Call window world was only offered $100 after Chad had stopped. never got any money to replace moldy drywall. It costed me over $500 to replace the walls , clean the rot and mold out and put new insulation back in. Some of the metal around the window is short cut. Exposing rest of the wood around the window I thinking lawsuits
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Review
#1464003 Review #1464003 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Window World in Punxsutawney, Pennsylvania - BOXING MATCH

2.2
Details
All I have to say is inexperienced workers, that love to fight each other while working. Then the jobs were done wrong.
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Review
#1448012 Review #1448012 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
2.3
Details
I paid a lot of money to have a security screen door installed which was not installed properly. I have tried contacting them to come repair it to no avail. Really upsetting! Didn’t have a problem taking my money.....why not honor the product that I paid an arm and a...
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Review
#1378218 Review #1378218 is a subjective opinion of poster.
Service
Window World Door Installation
Cons
  • Never return phone calls
  • Service
Loss
$1800
Preferred solution
Let the company propose a solution
The wont get back with me. I have 33 windowa already installed in my other house. Ive called Corporate Office and talked with them but no luck.
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1 comment
Anonymous
#1586199

Count your blessings they don't call you back. It's a sign from God.

You will have nothing but headaches from these people. They promise the moon and barely deliver moon dust! And that whole $189 window crap is JUST that...a load of crap! My 21 windows - which are shoddy made and installed with little more than thumb tacks and scotch tape ended up costing $393.00 EACH!

Never Again! You have been warned!

Review
#1360663 Review #1360663 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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Window World in Duncansville, Pennsylvania - Common practice

1.0
Details
I worked for that company nine and a half years as a salesperson I had to leave because I could not take it anymore taking advantage of people knowing that I was selling him a horrible product the only thing that kept me there was the money which you can make good money as a sales rep and I had 2 sons to raise they will not fix anything they will not return your money
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Review
#1249590 Review #1249590 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application