Amherst, Massachusetts
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
1 comment

Had windows installed and the installer damaged the shutters and broke two clapboards. I called them the next day and they said someone would be out to look at it, 2 weeks go by nobody calls or nothing.

I call back and was told they were busy, after yelling at them someone came out the next day and said it would be taken care of, that was 6 months ago. I called back and the woman said she would leave a message for the service manager, 2 weeks and no call. I would never recommend them.

Calling 1 more time before letting my lawyer deal with them. All the care about is the money.

Product or Service Mentioned: Window World Window.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Window World Cons: Many phone calls to schedule and resolve issues.

  • Window Installation
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You get what you pay for, I can recommend numerous other companies