Never return calls! My last call to them was in November.
Suppose to hear back in two weeks this is January 19 th. Glad I only need insulation replaced. I had also called them in October about the same thing. Never had a returned call at that time either.
That was why I did call back in November. Same results, no call back.
Guess I'll have to come up with a way to solve the problem myself.
Even more glad this is a sliding glass door. So happy I had palla replace my windows.
Product or Service Mentioned: Window World Window.
Reason of review: Poor customer service.