The owner of Window World located in Hilliard, Ohio, came out to my house on January 6th, 2017. He listed his prices, wrote an etimate.
I called him the same day and told him we agreed to the contract and wished to proceed. The next step was to have his measurement guy come by to measure our five windows that needed replacement. Eleven days passed and no word from Window World. I called the owner back and he informed me he forgot and apologized.
He assured me he would contact his measurement guy the very next day. Two days have passed and no word from Widnow World.
This is a HUGE red flag. I plan to take my business elsewhere.
Product or Service Mentioned: Window World Window Replacement.
Reason of review: Poor customer service.