Tucson, Arizona
Not resolved
Customer service
1 comment

I contacted Window World of Tucson Arizona for a quote for windows for my home. A sales person quickly showed up and as always tried to sell me something I did not need.

Fortunately, I did some research on dual pane windows so I knew what I needed and what I did not. This sales person was pushy, arrogant, and in plain terms just a real ***! I finally purchased the windows gave them half down and had to wait 7 weeks for them just to arrive, not once did they return my calls or keep me informed of my windows arrival and installation. Finally the windows came in and 2 losers showed up and did a poor job of installation and forget to seal several windows.

Had to wait 1 whole week to get them back out to finish the job, the job site was dirty and trash from them.

I had to clean up the house walls (exterior) from dust and trash they left behind.

Now 1 month later a window shattered (poor quality I think) so I called the sales person and he said no problem they have a lifetime warranty we will replace it, well here it is 4 weeks later and no window no returned calls what a rip off company. DO NOT BUY FROM WINDOW WORLD!!!!!!

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Window World Cons: Custermer service, Poor quailty, No returned calls.

  • Quality Material
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Not true in Richmond VA... We love our Window World .

We love our new entry door! The service was exceptional!!!!