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We had a replacement sliding door installed, much to my dismay.

First the lock wouldn't lock. They came quickly to remedy the problem.

Now, the handle literally fell off. We have to pull the door by the window pane to open.o We have called three times for four weeks this is the 4th week, my phone call is pending, and still nothing!

Every time we call we're told the same thing, it's on order and has not yet been received.

They certainly didn't have to wait for payment, now we wait for service.

I would not recommend them to anyone. I can't say how the window part of the business is but I would NEVER recommend them just on the repair service alone. We're thinking of doing replacement windows, certainly NOT with this outfit.

Product or Service Mentioned: Window World Door Installation.

Reason of review: Warranty issue.

Monetary Loss: $150.

Preferred solution: Replace the handle.

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They are crooks! They will say anything for a buck!