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Common sense tells you to take down window treatments. What else does homeowner need to do?

1 answer
Irene Moore
#1658846

According to the Window World FAQ page, if there is any problem with your windows, you should contact Window World Customer Service by phone at (866) 740-2100 or (336) 667-2100 and ask for assistance.

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Took my moneand ran

It should be your question what are you going to do about me wanting my money back

2 answers
Irene Moore
#1658848

Unfortunately, windowworld.com does not provide any information about refunds. But you may always contact Window World Customer Support by phone, by email, by mail or via social networks and ask for assistance. 

Window World Customer Support

  • Mailing Address: Window World Corporate Office 118 Shaver Street North Wilkesboro, North Carolina 28659 United States
You can also share your experience by writing a review on Pissed Consumer for a faster response from the company.

Anonymous
#1673612
@Irene Moore My experience with Window World has been nothing short of depressing! First, I believe the saleman mismeasured the openings. The amount trim necessary to make the window big enough for the opening was observed! After $10600.00 for 26 windows my home is hotter in the summer and colder in the winter. I replaced 25 year old aluminum double pane windows, mind you. I have 5 windows that are not square with the opening. WW came out several times to explain it was the opening and not their installation. WW Corporate office was very nice and understanding about the install issues but I had to direct my problems with the area owner and they did not satisfy my complaints. Bottom line, customer service is very poor and the quality of their product is even worse!!! My windows were installed July10, 2017 and I'm still upset I used Window World! Worst window on the market having looked at many since my purchase. I want my money back, Dallas Texas
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