Placed order on May 31,2018. After contacting window world multiple times.. thinking my windows would be ordered already, 13 days later they sent someone out to re-measure 3 of my windows. Evidently With no order still in place, I called again to find out that they...Read more
June 17, 2018 After Todd Ulrich contacted Window World in Ormond Beach May 23, 2018, I was finally contacted by the manager. He said he would send someone out to patch the window. I told him that I was told by his repair people that it could not be repaired. They...Read more
Window World - Too many delays on install
Rescheduled 3 times in a month for install because of rain... not a drop has fallen here... ridiculous!!!!
I had a storm door installed by window world i wasnt home to check the job they did so my son paid them the same night when i got home i looked at the door and there was damage to the door chip of the vinal were comming off so they sent someone out to look at it and...Read more
Window World - Beginner installers
Half assed installers a 5 year old could of did a better job... had to have another installer come back to fix a completely crooked window after another crooked window was already fixed and is still crooked.
A few wees back we ordered windows from window world Fort Smith. Today they came to install them and they did not have all the windows for the house. We wanted all the old wood windows replaced and they shorted us 3 windows. Then said that is all you ordered?? then...Read more
- Installation crew
I didn't like
- Incompetent sales and rude office personnel
We got a quote in November 2017. Contacted the same sales rep June 2018 to buy 3 windows, cash purchase, with plans to buy the other 7 in the fall. He immediately said well the prices have gone up 12%. Total new price was 100% higher. What calculator did he use? Then...Read more
I am a contractor helping some friends with a small remodel. They requested that I use Window World for a couple windows and siding/soffit/fascia since Window World had replaced all the other windows and some siding a few years ago. Due to some safety issues, the first...Read more
- Product offerings
I didn't like
- Lack of project management skills
- Customer service
Window World - Worst service ever!
Out of 13 windows 6 were installed incorrectly and leaked. Now a 7th window has cracked frame. Getting someone to repair them is almost impossible! Calls are not returned and service people dont show up when promised.
I ordered windows in nov.finally got them in.they were not leveled just put in there.the guys putting them in said unless it was on there work sheet to do so they never did that.never saved our old windows even though everyone knew we wanted them.These windows are...Read more
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