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We paid in full in Sept 2017, appointment was set for Nov 3rd for install. We were told it would take half a day well it took 2 full days and we had Windows that were ordered wrong so even after coming back a 2nd day we had 2 windows that had to be reordered well first...
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1.6
#1170528
I was contemplating purchasing these windows...until I saw the horrible reviews. I contacted the Main Office (Marty) in charge of consumer relations; NO CALL BACK. I called my local office in Rockledge FL and told them why I was calling and left my phone number. NO...
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1.5
I liked
  • Low price
I didn't like
  • Reliability
  • Extremely poor service
  • Lack of call backs regarding their poor performance
#1165333
My entry door was ordered in Dec 2017. Door came in, in March they put up door BUT the door was put on backwards! Instead of opening outward, it opened inside. I couldn’t even open the door. I had to fight the door *** to open, if it opened. And on top of all of that,...
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1.3
#1165189

Window World - They don’t care about you,their customers

Window World
#1166252
1.0
Details
Two months after ordering windows and two months after giving them a 50% deposit, they finally called and announced the windows would be installed in 16 hours, allowing no time to prepare the house or my tenants. When I asked for a little later install date i was told the first available date was a month away. These people obviously don’t care about anything but getting your money.
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Customer service
Service Scheduling
Turnaround Time

Window World - STAY AWAY FROM THIS COMPANY AND CHAD SHIREY OWNER

Window World
#1164287
1.0
Details
I wouldn't let Window World of Altoona build me a chicken coop. They don't make their Windows they are the cheapest vinyl money can buy I'm a current emlpoyee and didn't use my own company. Craftsmanship awful and product cheap. Owner chad Shirley only worries about getting his 50% down cuz he makes all his money back the other is for scrappy work and all HIS PROFIT. STAY AWAY FROM THIS COMPANY
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Customer service
Reliability

Window World - Never Again!!!!

Window World
#1163944
They made marks all over my new trim around the window!!! Put a damn hole in my siding!!! When taking the old windows out, they broke the glass and never cleaned it up!!!!! Horrible company!!!!
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Window World - WW Windows

Window World
#1158967
Awful windows ice on the inside sill plus water wish I had my old inefficient windows back u.n.
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Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
Window World - Poor manufacturer of products, poor customer service
August 2017 had 19 windows and 8 doors installed, and it's been nothing but trouble ever since. The door has a gap at the bottom, the windows have a lot of air coming through ( we actually had to put up the window installation film on the new windows), missing screen...
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Anonymous
jerryscholder

Wow! What a terrible ordeal to go through. As a potential new customer to this company in Rockledge Fl, I wouldn't even think of having this company put windows in my home. ...

1.0
I liked
  • Job the installers did for what they were given
I didn't like
  • Quality of the product
  • Customer service
#1160018
We recently ordered 14 large windows from Window World Atlanta. We insisted multiple times on a morning appointment but Window World of Atlanta said they knew better and it would only take the afternoon because they were sending their biggest crew. At 11am 2 men showed...
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Anonymous
jerryscholder

Shocking number of horrendous experiences and terrible reviews. Thanks for letting us consumers know to save others from these people. Individual offices don't seem to have ...

#1158324
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Window World - I am at wits end
Well first I ordered windows 23 and two doors. Which took much longer than expected but I was okay with that. When they showed up to do my windows there were no doors they said that the order got messed up or something and so the doors came later. But first when they...
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Anonymous
jerryscholder

Thanks so much for taking the time to let us consumers know. Has there been any follow-up or response from Window World? Please tell us if they made it right or not. If not...

Anonymous
Tom

Need to have them redone. You can't fix a sloppy installation job with a piece of wood and caulk. You will have issues for life.

#1148100
We ordered three windows on Sept. 12, 2017. It is December 5, 2017 today. I called yesterday and was told it takes 16 weeks from the date you order. Well, I just read a Window World ad that said 4 to 8 weeks from placing your order till installation. We took all window...
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Anonymous
Tom

All this type of issues can be handled with communication

Anonymous
Anonymous

I'm a 78 year old woman on a fixed income company of Wonder Rochester New York charge$1,378 one ordered the wrong size window the contract was wrong they did not do everything...

#1142407
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Window World - Total Incompetence!
Recently bought a home in Social Circle, GA. Had used Window World of Marietta GA at another home and was very happy. I called Marietta to do my new home and was sent the Athens store. The salesman, Mark Mohan, had to write 3 contracts to get it right. He counted my...
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1.0
#1139610

Featured

Window World - Just installed Today
So far seems to be a good product, but very disappointed in the installation. Left broken glass, did not vacuum, & EVERY BRAND NEW WINDOW HAS TO BE CLEANED INSIDE & OUT!!!! (Finger prints, sweat drips, shavings) Our house flooded. We are working very hard everyday all...
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Anonymous
William

Construction workers are, by law, the laziest, sloppiest persons on Earth.It is against their code to clean up after themselves.It is also their duty to be as obtrusive as pos...

2.1
I liked
  • Product
I didn't like
  • Installation experience
#1137959
Placed an order had a date set up they never came out. Called, emailed and texted Randy Elis the same day. Gave the excuse that he was at the cell phone store all day getting his phone fixed. Came out a week later they installed my 4 windows and of course one of them...
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1.0
#1135912