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Window World - VERY POOR !!!!

They have not gotten two RED TAGS from the county; which had cost me $200 n more critical their indifference to resolveing this has STOPPED the progress of my room addition. I gave already had to turn away my insulation contator!!
2.5
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Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
#1381965
I signed the contract and was immediately charged $9000 half of the bill I was told someone would contact me and the work would be completed in 6-8 weeks. No one called. I called and the measurer came out and added another window with cost and an additional $1500 in...
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#1380315
I paid a lot of money to have a security screen door installed which was not installed properly. I have tried contacting them to come repair it to no avail. Really upsetting! Didn’t have a problem taking my money.....why not honor the product that I paid an arm and a...
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2.3
I didn't like
  • Never return phone calls
  • Service
#1378218
Window world did a great job with my windows. I did have to call to confirm status and get the install scheduled. But they showed up on time, completed early, and had zero issues with the install. However, the door order experience has been horrendous. The wrong size...
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the windows I bought had 3 panes of glass with u.v protection.was replaced with 2 panes no u,v protection hot cold comes in bad. I have told them several times they did not replace with what I had they give me the runaround the 3 panes a big blue spot came in them that...
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1.0
#1372512
So today I had an appt. at 530 for window world rep to come and give an estimate and tell me about their windows. So at about 3pm Bob called, left a message and said he could come early. I texted back and said ok. I then got a call from Bob and he said he was about 30...
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#1372452
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Window world is the greatest window company

They install 30 windows and it was awesome. I would use them again
#1369298
The one in South Central Orlando has a F rating and when I called corporate to get help I got shoved into voice mail. I have whole house installed and it will not pass the builder inspection. The one in South Central Orlando has a F rating and when I called corporate...
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#1368402
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Problems with siding, no response from window world.

Problems with siding, no response from window world.
The siding job is poor quality, bad seams, bulging panels, and siding pieces blowing off. I've called repeatedly and ne er had a return call from the manager to rectify the problems.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
#1367567

Contact Window World

Mailing Address:
Window World Corporate Office
118 Shaver Street 10741 Endeavour Way C Seminole, FL 33777
N. Wilkesboro, NC 28659
USA
Phone:
(866) 740-2100
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We ordered our first window order and arrived in the correct time frame when they came to install one of the windows was measured wrong they had to reorder. Then we ordered windows for downstairs all went well. Then we decided to order a exterior fiberglass entrance...
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Anonymous
Jazzbea

Most of the reviews I have read about Window World are bad. Their website is impressive but if people in Urban areas have issues with installers, customer service, sales, etc....

#1366420