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2.0
Details
Window world is the worst
Window world is the worst
Window world is the worst
Window world is the worst
I decided to replace our windows with impact windows and while shopping for companies to do the work, I saw Window World of West Palm Beachs TV commercials. They feature what appears to be the owner and his family promising a job that would be simply the best for less...
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9 comments
Larry Taylor
#1755317
Home Improvement Expert

According to the Window World reviews on PissedConsumer.com, the company currently has 2.0 out of 5 stars rating. The rating presented here is based on the feedback offered by customers in 381 different Window World reviews.

Customers are not satisfied with poor customer service, product quality, and lack of communication. However, customers like prices, windows, and company warranty policy. To find a solution with Window World, please try to reach out to the company customer care team by phone at (800) 639-8946 (toll-free number) and by email at info@windowworld.com.

You may also share your experience with Window World customers as well as the company top management by posting your comments via the company social networks. All contact information is available on the Window World Customer Service tab on the Pissed Consumer website.

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Review
#1082727 Review #1082727 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

If I could rate window world mn, Zero is to high

1.0
Details
They install new inserts over rotten wood framing and trim, its really sad that, as soon as the home owner turns around, you have no quality ,I watched them work, and saw what they do to cut corners ,youll be shocked
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Review
#1701862 Review #1701862 is a subjective opinion of poster.
Reason of review
Defective install
Loss
$10
Preferred solution
Hire qualified installers , not very rude subcontractors

Window World - They installed new windows around rotten wood and the aluminium wrapping

1.0
Details
Window World - They installed new windows around rotten wood and the aluminium wrapping
Window World - They installed new windows around rotten wood and the aluminium wrapping
Its being reported to anyone who wants to see the quality of window world mn nightmares do your reserch before you buy, photos are on there way my house will frighten you after you see the pictures
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Review
#1701839 Review #1701839 is a subjective opinion of poster.
Pros
  • Inferior workmanship
Cons
  • Extremely poor service
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Window Installation
  • Cheap Windows
  • Beware Of Window World
Bought a french style sliding door in evansville, In. for 3K. The door has dark poorly fitted top and bottom rails, that show very noticeable blacklines where the the rails and sides meet, tried to fix this issue 3 times, just made it worse.WINDOW WORLD OF EVANSVILLE,...
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Review
#1701070 Review #1701070 is a subjective opinion of poster.
Cons
  • Poor installation
  • Salesman
  • Unprofessional installation
Reason of review
Bad quality
Loss
$3
Preferred solution
Let the company propose a solution
Tags
  • Sliding Door

The real reason window world is terrible

1.0
Details
The real reason window World is so bad is because the company,Associated Materials ,out of Cuyahoga Falls,Ohio, makes these horrible windows and doors. Associated claims to be in good standing with the BBB,but is not accredited BBB,which means they do not participate in the guidelines for fair conflict resolution, forcing their Franchisees to deal with all mentioned in these terrible quality problems and, Window World is no different than McDonalds,with their awful work and customer service. Horrible company from the beginning to the end of the process.
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Review
#1700977 Review #1700977 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Dislike cannot deliver horrible customer service very unhappy
  • Lack of communciation for a solution
  • Poor service
Reason of review
Bad quality
Tags
  • workmanship issues

Window World in Orlando, Florida - Let him know

1.0
Details
What I would do are spying someone at the newspaper possibly radio station and do an ad on TV about their improper inadequate service that they provide
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Review
#1699077 Review #1699077 is a subjective opinion of poster.
1.0
Details
Window World knowingly sold us a set of three sliding glass doors that did not conform to what the salesman promised me that I was getting. Window World did not stock, and never has stocked, the product I was told I was getting. This is best summed up by Window World...
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Review
#1696547 Review #1696547 is a subjective opinion of poster.
Service
Window World Door Replacement
Cons
  • Bait and switch
Reason of review
Not as described/ advertised
Loss
$26000
Preferred solution
Full refund
Tags
  • Bad Install
1.0
Details
This company came out in 06/28/17 - as of this writing, on 10/28/19 my windows still are not installed. When I signed the contract, I was not informed of the 12 week lead time to install the windows. When I asked to cancel the contract due to this fact, the office...
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Review
#1695724 Review #1695724 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1118
Preferred solution
Full refund
1.0
Details
I first saw the salesman in October of 2018 in Newburgh,In and made plans for a sliding glass door to be installed. After many calls wondering what was going on, the door was installed almost 7 months later. 3 of 4 mitered joints did not fit tight creating black lines...
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Review
#1692280 Review #1692280 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Customer service is the pitts
  • Complete lack of customer service
  • Customer service sucks
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Bad Workmanship

Window World - It's been 4 months since I ordered my door

3.0
Details
Paid for french door and gutters 4 mos ago and they say they dont have any installers. I want my door and gutters or a refund.
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Review
#1688164 Review #1688164 is a subjective opinion of poster.
Service
Window World Door Installation
Pros
  • Price seemed reasonable until i saw end product
  • Product offerings
Cons
  • Length of time until installation
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered
Tags
  • No Reliability

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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Window World in Orlando, Florida - No service after the sale

1.1
Details
after delays in measurement and installation, the team actually broke a window when installing the new ones. I have been calling and trying to get an answer on when the replacement will be installed. the broken window is not sealed and water is entering my house. very disappointed that they can not even return a phone call or e-mail. their non-existent customer service is shameful
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Review
#1682677 Review #1682677 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Deliver product or service ordered