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Window World - They installed new windows around rotten wood and the aluminium wrapping

1.0
Details
Window World - They installed new windows around rotten wood and the aluminium wrapping
Window World - They installed new windows around rotten wood and the aluminium wrapping
Its being reported to anyone who wants to see the quality of window world mn nightmares do your reserch before you buy, photos are on there way my house will frighten you after you see the pictures
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Review
#1701839 Review #1701839 is a subjective opinion of poster.
Pros
  • Inferior workmanship
Cons
  • Extremely poor service
Reason of review
Bad quality
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Window Installation
  • Cheap Windows
  • Beware Of Window World

Window World in Waynesboro, Virginia - Windows leak bugs everywhere.

1.0
Details
Window World - Windows leak bugs everywhere.
I had all windows replaced in my home. I am plagued with bugs, this fall it is hundreds of flies that come through the windows, I keep two vacuums downstairs and one upstairs to vacuum live flies from the window. 10 minutes later there is another 50 flies in the window ALL DAY LONG> Last year I had next of asian lady bugs come through the windows and next in my bedrooms upstairs so they gave me full length screens which actually made the problem worse. The bugs crawl right through the window. I have even taped them shut to no avail. THE COMPANY REFUSES TO ACT.
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Review
#1677886 Review #1677886 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Make windows
Cons
  • No customer service
Reason of review
Bad quality
Loss
$9000
Preferred solution
I want them repaired. Someplace in those windows there is an open channel which allows bug to crawl through. The seals inbetween the windows is substandard and once the bugs make it through the window screen they crawl right through the seal.
Tags
  • Window Replacemen

Window World in Huntsville, Alabama - The absolute worst quality and customer service

1.0
Details
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window World - The absolute worst quality and customer service
Window world has been an absolute nightmare. Rather than go into the long and short of it I will just post a couple of pictures of their wonderful workmanship. They promised almost 2 months ago to get it right, But like most liars their word means nothing.
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Review
#1676776 Review #1676776 is a subjective opinion of poster.
Cons
  • Dislike cannot deliver horrible customer service very unhappy
Reason of review
Bad quality
Preferred solution
Price reduction
1.8
Details
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Window World - Still not fix.
Siding falling off.not been on a month.you can see wood that they didn't cover. The over hang is not put on right so when the wind blows hard it lifts it up and you can see the wood and insulation. Payed extra 50 dollar for them to wrap the doors and that not done.now...
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1 comment
HurriedWelshCorgi859
#1736195

When Window World was last at this residence all issues were resolved and Client was happy. However, Client signed a Contract stating the siding would be cut and ready for the last 3 windows to go in.

This did not happen and our Installer gave us a bill for an extra $75 to do it in addition to installing the windows. We work with our customers to make sure they have a great experience from beginning to end. Our number one goal is to have customers that are happy with their product and service.

If anyone is not happy with their product they are encouraged to contact their local office. We do have the best Warranty around.

Review
#1620317 Review #1620317 is a subjective opinion of poster.
Service
Window World Siding Installation
Pros
  • Product offerings
Cons
  • Shady unprofessional installers
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service
1.0
Details
Window World - POOR QUALITY PRODUCT
Our Window World windows were purchased in 2010. In less than 10 years, they have become completely defective. This is a very low-quality, poorly-made product and Window World customer service does not back their product. Out of the 10 Window World windows installed in...
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Review
#1603490 Review #1603490 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Terrible customer service
  • Poor quality
  • Warranty subject to conditions
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
Resolved
Window World - Installer left a new broken window in place

Update by user Jul 12

Today I received an email that my deposit is in the process of being refunded. I will mark this issue resolved when my credit card company confirms this refund from the merchant.

Original review posted by user Jul 03

Ordered windows from Window World of AZ 4/3/2019. Sales rep advised me the glass was the...
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Review
#1575887 Review #1575887 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Product or installation
Reason of review
Damaged or defective
Loss
$1103
Preferred solution
Full refund

Avoid Window World like the plague!

1.0
Details
Avoid Window World like the plague!
Avoid Window World like the plague!
Window world improperly installed windows in my home that leaked and caused significant damage. They NEVER stood by their work and blamed everything but their installation. Their practices are solely to enrich themselves at your expense. They lie, deny and put off. I have had to live with plastic sheeting covering the side of my house for months. Still no resolution. Time to sue.
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Review
#1568435 Review #1568435 is a subjective opinion of poster.
Service
Window World Installation
Cons
  • Customer service disappeared
  • No clean up job
  • Extremely poor service
Reason of review
Warranty issue
Loss
$6409
Preferred solution
Full refund
Tags
  • Window World Sucks
  • No Reliability
  • Poor Quality
  • Bad Install
Featured
1.0
Details
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
Window World/The Worst Installations
They were supposed to be the their best installers. They said that they do all of the owners work on his house. (Bryce Thomson) That's not saying much. Let me start with the fact that I filed a formal complaint against Window World to the EPA. They took their windows...
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1 comment
Anonymous
#1620943

Good post but too many repetitions.

Review
#1427964 Review #1427964 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Epa protocol violations
  • Very bad workmanship
  • Customer service sucks
Reason of review
EPA Violations, and breach of contract
Tags
  • Installation
  • house mess
  • No Reliability
  • Bad Workmanship
  • Omaha Window World
  • Window World Installers

Window World in York, Pennsylvania - MOLD! MOLD! MOLD!

1.0
Details
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Window World - MOLD! MOLD! MOLD!
Had these windows installed, damaged our wood around the windows & we have mold we cant get rid of! Tried to contact, but had to call and say i wanted to buy windiws before i could get ahold of someone. When i did file a complaint they sent me a pamphlet about condensation!
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Review
#1407222 Review #1407222 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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1.0
Details
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors
Window World RI hires experienced siding contractors

Update by user Nov 07, 2018

Window World RI DOES NOT stand by their customers!!!

Original review posted by user Nov 07, 2018

Window World RI hires inexperienced contractors to do this type of unacceptable quality work on vinyl siding installation. The office manager is full of excuses and false promises. Keep in mind I was told most of...
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Review
#1395915 Review #1395915 is a subjective opinion of poster.
Service
Window World Siding Installation
Reason of review
Bad quality