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Window World - It's been 4 months since I ordered my door

3.0
Details
Paid for french door and gutters 4 mos ago and they say they dont have any installers. I want my door and gutters or a refund.
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Review
#1688164 Review #1688164 is a subjective opinion of poster.
Service
Window World Door Installation
Pros
  • Product offerings
  • Price seemed reasonable until i saw end product
Cons
  • Length of time until installation
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered
Tags
  • No Reliability
2.5
Details
I purchased some windows had a date and time for my installation set up. By that is where my good experience ends. The crew never showed up at 10:00am like they where scheduled. An hour went by and I didn't hear anything like we are lost, we are running late etc., so I...
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1 comment
Anonymous
#1736576

Never do business with any Window World anywhere *** on Volusia County Window World

Review
#1550392 Review #1550392 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Window World - Waited more than 4 months for installation

3.0
Details
Placed order for replacement windows and door on 9/6/18 and was told installation should be complete within 8 weeks, 10 at the most. Installation was not complete until 1/18/19 - more than 19 weeks waiting! There were no scheduling issues on my part - the condo was vacant, just waiting for windows and door to be installed to put if for sale. I was told by the installer, that the company treats their installers poorly, so they can't keep installation crews. Their customer service is so understaffed that the phone may ring for 20 minutes before someone answers, and then you're on hold for an extended amount of time. The windows are fine, but the Nashville franchise is very poorly run!
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Review
#1464781 Review #1464781 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Length of time until installation
Reason of review
Poor customer service
Loss
$800
Preferred solution
Price reduction

Window World in Babylon, New York - Poor quality windows

2.5
Details
It has happened numerous times, when the weather gets cold and you try and lock your windows ,they don't. The cold air comes pouring in I have had the repair tech out and he claims the windows will self adjust and lock. *** Even when I finally get them to lock they still let cold air in. I have to put weather stripping around them to keep the cold out. I would never buy or use them again. I have been using Unified Windows and they are much better
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Review
#1453068 Review #1453068 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Quality of ten windows
Reason of review
Bad quality

Window World in Plant City, Florida - VERY POOR !!!!

2.5
Details
They have not gotten two RED TAGS from the county; which had cost me $200 n more critical their indifference to resolveing this has STOPPED the progress of my room addition. I gave already had to turn away my insulation contator!!
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Review
#1381965 Review #1381965 is a subjective opinion of poster.
Reason of review
Pricing issue
2.5
Details
My husband purchased nine windows for our home on 7/9/18. The salesman, Michael D Dio, promptly came out, measured and wrote contract, which my husband signed. Was given half of the payment. They were prompt in the installation, a week early. When the installers came,...
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Review
#1348191 Review #1348191 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Promptness
Cons
  • False advertising
Reason of review
Poor customer service
Loss
$3834
Preferred solution
Let the company propose a solution
Tags
  • Texas Storm Windows
3.0
Details
Window World - Worst Experience of my life
Would never do business again or recommend. Rotten customer service. Whenever presented with dissatisfaction, their resolution is to hang up on you. Only the last person I spoke to who identified himself as a supervisor, if that's even true, tried to engage me in any...
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Review
#1342674 Review #1342674 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Sales rep
Cons
  • Refusal to meet my complaints with explanations or resolutions
Reason of review
Poor customer service
Preferred solution
just the truth to be out there about their billing practices

Window World in Los Angeles, California - Pissed customer

2.7
Details
Window World - Pissed customer
Window World - Pissed customer
Window World - Pissed customer
Window World - Pissed customer
left a message and waiting for a return call in about an hour. All rates are on Ormond Beach office only. Below are just a few pics I have more
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Review
#1340652 Review #1340652 is a subjective opinion of poster.
Reason of review
installation and rude customer service in Ormond Beach office

Window World - Indefinite disregard

3.0
Details
Had a major installation done, back in Nov.'17, several k worth,delivery was one window short. Salesman said he didn't know I wanted that window replaced along with the others so he did not order. He said he would measure and order. Since then I am getting the RUNAROUND, but to date (26. Feb.) NO Window. Pissed !
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Review
#1198514 Review #1198514 is a subjective opinion of poster.
Service
Window World Window Replacement
Reason of review
Order processing issue

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

Compare Window World to

Pella
Pella
242 reviews
1.5
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3.2
Details
I had my windows installed and noticed caulking issues and broken glass on my floor beyond the drop cloth. I have called them three times and they will not return my call.
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2 comments
Anonymous
#1440535

Wow me too. Been over a year since I've heard from them. Windows weren't right when they installed them.

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Review
#1189432 Review #1189432 is a subjective opinion of poster.
Reason of review
Poor customer service