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1.1
Details
We ordered windows from Window World of Southern Maine, Inc. for our home in Maine. We let the salesman know it was critical the windows be installed by June 30th, due to the fact we had renters coming and we would be returning to Florida. He said it would be close but...
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Review
#1657366 Review #1657366 is a subjective opinion of poster.
Product
Window World Window
Cons
  • How they treat the consumer
Reason of review
Order processing issue
Loss
$5905
Preferred solution
Deliver product or service ordered
Tags
  • Window Replacemen
  • Unprofessionalism
1.0
Details
I recently. purchase windows and doors for my home. at a total cost of about $7,000. on the first round of change out. the wrong front door was brought out to my house and had to be exchanged after waiting 6 weeks it actually took 8 weeks. emasculation of one of the...
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Review
#1650801 Review #1650801 is a subjective opinion of poster.
Cons
  • Unhappy
  • Slow service
  • Never return phone calls
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • house mess
  • Window Installation
  • House Windows
1.0
Details
In October of 2017 after a break in, I was in need of an inside front door and a security door. It took months to get the doors installed. There were problems immediately with everything being crooked. They came out several times and kept trying to fix something that...
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Review
#1650092 Review #1650092 is a subjective opinion of poster.
Service
Window World Door Installation
Cons
  • After two years i do not have safe doors
  • Poor product
Reason of review
Bad quality
Loss
$4300
Preferred solution
Full refund
Tags
  • Bad Workmanship
1.3
Details
They can't seem to get anything right. Salesman and trainer came out. We ordered windows with light oak interior color and the exterior color was to be a bronze color and said it was crucial that windows get installed by june 30th. Instead the windows were being...
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Review
#1638083 Review #1638083 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Not as described/ advertised
Loss
$6
Preferred solution
Let the company propose a solution
Tags
  • Poor Experience

Window World in Charlotte, North Carolina - Installation scheduling

Great difficulty getting installation scheduled.
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Review
#1635992 Review #1635992 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue

Window World - They Do Not back up their warranty. I called them on a complaint of a window and a replacement door and the person that answered seemed angry I called.

1.8
Details
The door weather strip came off and the window would not stay open. They never showed up and of course not repaired. I spent over $11 thousand dollars and they just left us hanging. Lousey company in my eyes. Stay away from these people.
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Review
#1635163 Review #1635163 is a subjective opinion of poster.
Product
Window World Window
Pros
  • On time
Cons
  • No customer service
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service
1.0
Details
I ordered 7 windows which were correct. The door I ordered was not the door I relieved. During the discussion with Dan the salesman and my cousin was there and heard the discussion of why I wanted to order the drop down screen storm door so my dogs could see out and...
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Review
#1632545 Review #1632545 is a subjective opinion of poster.
Service
Window World Sales Representative
Pros
  • Great windows
Cons
  • Salesman dan was 3 hours late in a hurry ordered wrong door
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let me pay the other approximately 180-200 difference and get the door I actually ordered.
Tags
  • Testimoni

Window World - Horrible Company

1.4
Details
Still waiting almost a year for a replacement screen
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Review
#1628142 Review #1628142 is a subjective opinion of poster.
Service
Window World Replacement
Cons
  • Customer service sucks
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World

Window World in Virginia Beach, Virginia - Something needs to be done

1.0
Details
I signed a contract with WW on June 26th. Was told wait time would be 6-8 weeks. I called this morning and was told last of September or early October. Our house is for sale and when I tell viewers about contract I can tell they do not believe me. This is shameful.
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Review
#1627855 Review #1627855 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World

Window World - Siding

Apparently they have *** heads putting the siding in now.
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Review
#1626985 Review #1626985 is a subjective opinion of poster.