Bedminster, New Jersey
Not resolved
1.8
Details
1 comment

Siding falling off.not been on a month.you can see wood that they didn't cover. The over hang is not put on right so when the wind blows hard it lifts it up and you can see the wood and insulation. Payed extra 50 dollar for them to wrap the doors and that not done.now they want a extra 75 dollars because the two extra widow that they put in had to cut siding out to trim them after it was planed months ago.worse service ever.may have too go to court.

Product or Service Mentioned: Window World Siding Installation.

Reason of review: Poor customer service.

Monetary Loss: $20000.

Preferred solution: Deliver product or service ordered.

Window World Pros: Product offerings.

Window World Cons: Shady unprofessional installers.

  • Terrible Customer Service
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HurriedWelshCorgi859
#1736195

When Window World was last at this residence all issues were resolved and Client was happy. However, Client signed a Contract stating the siding would be cut and ready for the last 3 windows to go in.

This did not happen and our Installer gave us a bill for an extra $75 to do it in addition to installing the windows. We work with our customers to make sure they have a great experience from beginning to end. Our number one goal is to have customers that are happy with their product and service.

If anyone is not happy with their product they are encouraged to contact their local office. We do have the best Warranty around.