State: Tennessee Clear all filters (29 of 899 reviews match)
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Window World in District 5, Tennessee - Great company. I would definitely use them again

5.0
Details
The sales rep George was awesome and so was the installer tim
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Review
#1509428 Review #1509428 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Good quality
They install 30 windows and it was awesome. I would use them again
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1 comment
Anonymous
#1585634

Good comments are doubtful and ignorant with Window World. I would advise several contractors/home inspectors to review the work and you will soon be intelligently informed about what WW lacks and how bad your install has actually been. The windows are good because they are ordered from other companies but installation and service is elementary.

Review
#1369298 Review #1369298 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Good quality
I ordered new replacement windows and payed a deposit. I was told they would be installed 8 weeks later. I got a call from them 8 weeks later to schedule install and was told it was going to be another 8 weeks before they could do it. 4 months to install windows!...
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4 comments
Anonymous
#1564010

Was the wait worth it? Are you satisfied with the product and Install?

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Review
#1355344 Review #1355344 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Being told 8 weeks by the salesman and it taking almost 16
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
1.3
Details

Update by user Jun 08, 2018

After complaining to the BBB, which they monitored, they jumped into action and the owner actually came out to install the windows - he was slow but methodical and the job was completed to our satisfaction and all the issues were addressed. All was determined to be one...

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1 comment
Anonymous
#1590763

I have tried to remove this - it came down to 2 peoples inexcusable actions and the owner ended up finishing the job himself - he was slow but very detailed - and they discounted the work. So basically the owner did step in once he learned of the problem - so the problem was corrected

Review
#1246255 Review #1246255 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Everything so far
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Price reduction
I had seven new windows put in for my rental house in Hermitage, Tennessee. The sales person never explained to me about the TVA program during the purchase process. After the windows were installed, the tech told me that I would be eligible for TVA rebate if I filed...
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1 comment
winworld
#1345566

We will make sure the ownership of the franchise in your area is notified of this matter.

Review
#1067668 Review #1067668 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
Loss
$2708
Preferred solution
Let the company propose a solution
Featured
1.4
Details
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Window World - Poor workmanship and theft of property
Some of the windows are broken and/or will not lock. The caulking was not properly done and some places aren't even caulked including outside. The windows in the pool room are not level from the inside or the outside. Beveled trim work that has already cracked open. ...
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1 comment
Anonymous
#1565473

I’m great full for the time and effort you gave, the review , the company can’t hide There *** work and ethics. I will never give use clowns

Review
#949350 Review #949350 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • No clean up job
  • Theft of my property
  • Griffin never took any responsibility for his employees faults
Reason of review
poor customer service, damaged windows installed, broken sink vanity, unlevel windows, theft of property
Tags
  • Poor Experience
  • Terrible Customer Service
Resolved
1.7
Details

Update by user Nov 13, 2016

Window world agree to refund my money and my issue has been resolved.

Original review posted by user Nov 03, 2016

It has been 15 months since we had our windows and storm door installed. The windows are great. The storm door not so much. First of all the door is not as described in the brochure. The door is...
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1 comment
Anonymous
#1291720

I'm glad I read the reviews. They gave me an estimate for a exterior door and storm door, you know, the same sales pitch on how great their service is, they have the best quality doors, their installers are the best in the business yada,yada, yada.

Well the estimate I got was about $ 1500 over what I should pay and the reviews are not so good. Looks like I will be looking elsewhere to get my door replaced.

Review
#948742 Review #948742 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Bad quality
2.7
Details
A few years ago I had window world of jackson tn install 12 windows in my house . I have had no problems the service was great the product is great ...fast forward to now .....I have more windows to replace along with an entry door..I have met with W>W> 3 times still...
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Review
#873993 Review #873993 is a subjective opinion of poster.
Service
Window World Sales Representative
Cons
  • Incompetent service
  • Sales persom had little knowledg of product line
Reason of review
Poor customer service
1.0
Details
I do not recommend anyone to work for this company. We have been waiting months for a check for completed work. Every week there is a new excuse. Our crew spent most of their time going back and fixing others mistakes. We were always complimented from Window World...
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2 comments
Anonymous
#1162160

i would suggest calling wage and hour board FIRST and an attorney. somehow companies pay more attention to letterhead and calls FROM LAWYERS than to individuals.

next, look for a better employer and check THEM with BBB for complaints before signing on. its awful when a company refuses to pay workers but some do it thinking there are no repercussions...they are WRONG, there are legal steps YOU can take as an employee (and contact legal aid if you cant afford a lawyer)

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Review
#840996 Review #840996 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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Window World Window Review

I call to get an estimate on replacement windows. It's February and I'm told it's a minimum of six Windows. Don't try to pressure me into six if I only need three. Ridiculous!!!!!!!!
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Review
#788114 Review #788114 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Poor customer service