We had a pretty bad experience with this company last year. However, two things led us to try the comapny again.
1. We want the windows on our home to match. 2 interest free financing (not Window World, a bank)3. We thought surely, this company cannot, would not, disrespect us again, by providing false details and empty promises regarding the insulation of our windows.
Well, here we are again. Have called 2-3 times to be told our windows are in and someone would call to set up an installation date. We have heard nothing from no one. The on,y reason for this, that I can come up with, is we are too small of an order and are low men on the Window World totem pole.
I truly am very dissoointed with your company. Certainly will not recommend your company to anyone!
Reason of review: Poor customer service regarding scheduling installation of new windows..