State: Texas City: Houston Product: Window World Window Replacement Clear all filters (0 of 38 reviews match)
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I had my whole house replaced in 2014. I had a seal failure and called for one replacement in July 2017. I am still waiting and have had every excuse in the book. I have been told it was ordered wrong, in wrong warehouse, Hurricane Harvey (which I understand), came in...
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consumerrelations
consumerrelations
Window World Verified Representative

I am sorry to hear that you're having issues. Please feel free to contact Window World Corporate at 866-740-2100. We will be happy to reach out to the store for you. Thank you...

1.4
Product
Window World Window Replacement
I liked
  • Sales and instalation
I didn't like
  • All aspects of customer service
#1225060
I normally don't make posts like this, but Windows World does not respond to my phone calls.We recently had new windows installed by Windows World. The trim was poorly spaced and uneven. We called customer service and a field manager came to fix the problem. When...
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Anonymous
Tony T

I am very sorry for the poor job and lack of communication from window world. I have been in the home improvement business, specifically window and door replacement, for 20 pl...

reistetter_68
reistetter_68

Window World finally returned my phones calls on Feb 2. My first call to them was on Jan 9. As of yesterday, Feb 8 no windows are in the system as being re-ordered.

2.2
Product
Window World Window Replacement
I liked
  • Price
I didn't like
  • Never return phone calls
  • Extremely poor installation
  • Customer service
#1176336