State: Texas Product: Window World Window Clear all filters (25 of 314 reviews match)
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1.0
Details
I have tried to have customer service resolve our issues for months. No action on their part. And they never call back when they say repeatedly that they will. I regret using this company. I purchased the hurricane windows, but they have no label stating that they have...
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Review
#1326193 Review #1326193 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Never getting the warranty work done
Reason of review
Not as described/ advertised
Loss
$9794
Preferred solution
Deliver product or service ordered

Window World Window Review

1.4
Details
I had them come out and measured my windows and it took 10 weeks before they got the product. Two of windows were damage it them another 5 weeks to fix problem. The office personal were very rude. I had another problem with Windows it took them longer to fix problem thdy are not relayable ,I need to speak to owner the would let speak to him. I will never buy windows there again.
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Review
#839964 Review #839964 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Damaged or defective

Window World Window Review

They a liers It's been since February they came out, we gave them a $1000 dollar deposit and here it is May.NO WINDOWS,NO CALL, NO NOTHING FROM ANYONE. I HAVE CALLED AND CALLED AND TO NO AVAIL. WHERE THE *** IS MY MOMEY!!!!bI have reported them to BBB!!!
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Review
#837868 Review #837868 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Pricing issue
1.0
Details
Window World had the lowest quote but didn't specify what they were installing or how they were going to do it. The windows had gaps and whistled like a ghost. I can feel a breeze and the sound muffling was better on my old windows. The heat comes in during the summer...
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Review
#829862 Review #829862 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Theives
Cons
  • Sexual harrasment
  • Racist
  • Like car salesmen
Reason of review
Bad quality
Loss
$5000
Tags
  • Cheap Windows

Window World Window Review

3.0
Details
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Window World - Simple Review #1459642500
Very dissatisfied. We the salesperson came out he said it would be no problem cover this up. Look at it does this look professional.
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Review
#822216 Review #822216 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Doors and windows
Cons
  • It should have been measured to fit
Reason of review
Poor customer service
Featured
Window World - HORRIBLE WINDOWS AND WORKMANSHIP
Window World - HORRIBLE WINDOWS AND WORKMANSHIP
have complained to them many many times since installing in 2012. Every window they installed leaks....and badly now. The installers didn't any Z Flashing on the windows when they replaced them. They came out and claimed it was our house leaking. I've already had...
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2 comments
Anonymous
#1125158

Just so you know, I cant tell if these are prime or replacement windows, but there is no z flashing on a replacement window. Im not sure what your case is

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Review
#806621 Review #806621 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Water damage
  • Customer service and quality
  • Whole experience
Reason of review
Bad quality
Hello, I live in Houston, TX. I had window world replaced all the windows in my home. The company stated that the windows are life time guaranty; but anytime that I have a problem with the window, I called them and received an appointment but no one show up. I...
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Review
#674029 Review #674029 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
3.0
Details
Window World has the worst customer service. Especially if they have already cashed your check. Our delivery date was changed several times. The Rep that sold us the windows miss caculated the amount by $52 and we had been told by his supervisor not to worry about...
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Review
#643689 Review #643689 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Order processing issue

Window World in Texas City, Texas - Installer Crack the Window

3.5
Details
They was vey professional up front. Boy if you have a problem their customer service SUCK. When you call the customer service they said a Manger will call you back today, after SIX MONTHS I'm still waiting. But guess what, the lady( Courtney) at the customer service made sure help me through the process. It took them 7 WINDOWS to make it the RIGHT ONE. We had over TEN Delivery dates, the one time they did come out I was call into work and guess what they show up and they where *** OFF. I inform them what about all the other times they gave me a window time some times show up or not, I miss worker now you know how it feels when the other end don't live up to the agreement. I'm glad with the windows customer service SUCKS :( :( :(
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Review
#552371 Review #552371 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Never return phone calls
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

  1. 186 reviews
  2. 114 reviews
  3. 44 reviews
  4. 15 reviews
  5. 31 reviews
Window World reviews
2.5
Details
We had all our windows replaced in Oct 2012 and thought all was good. We were going through the process of changing home owner's and windstorm insurance when we discovered all WAS NOT good. Our window install never passed inspection by the engineer and Window World...
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Review
#547182 Review #547182 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Window World poor service