2125 Corporate Dr SE #101, Marietta, GA 30067, USA
Not resolved

Update by user Apr 08, 2017

Not happy and you wont be either!

Original review posted by user Apr 07, 2017

Salesman Tom, writes out the paperwork explaining the window I needed and services I needed, Well Eight weeks latter, tnot the same window was delivered and then installed andnot the same window on the house,Stephanie at Window World CSRA do'sent care and she is the office manager, She tells me in an email well you signed for it! They will over charge you a 189.00 window could end up being 700.00 and the wrong window.

I was also charged for a permit , and none was supplied when I asked Stephanie about it she said its mine and I dont have to show it to you? My county did not warrant a permit.....Do yourself a favor shop elsewhere!

Product or Service Mentioned: Window World Window Installation.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Price reduction.

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Customer was told up front the window would not be the same. Different company and different process.

Ordered anyway. This is an issue of lack of understanding from the customer.


Thats a bold faced lie!


Update " May 17 Window world has done nothing.