They can't seem to get anything right. Salesman and trainer came out.
We ordered windows with light oak interior color and the exterior color was to be a bronze color and said it was crucial that windows get installed by june 30th. Instead the windows were being shipped on that day to installers. Salesman never said anything about how important this was in the comment section on the order form. We had to bother neighbors to go over in August.
Then after they had installed windows and neighbor gave them our check. He sent us pictures and that is when we saw that the windows were white inside and out. The only thing they got right was the trim around the window was bronze. We called Window World to let them know and they said there was nothing they could do.
They need to make this right. These windows do not match my house at all. We have natural wood throughout. White does not cut it.
The salesman is the one at fault here.
We are not familiar with their order forms. Window World has imployed this salssperson so they need to fix this.
Product or Service Mentioned: Window World Window.
Reason of review: Not as described/ advertised.
Monetary Loss: $6.
Preferred solution: Let the company propose a solution.