His company is on point until you give them a deposit. After that things fall apart.
When crew finally showed up they destroyed my house, started to remove a window that was not being replaced, and promptly left once they got credit card number for final payment. Debris left throughout home, floors scratched, items discarded. Despite my numerous calls, I have never been contacted by anyone in regards to a resolution. On three separate occasions I have been told that a supervisor would call back he next day.
The operator stated that if he did not call back I might want to contact them. I wish I had spent a little more for the better service
Product or Service Mentioned: Window World Window Installation.
Reason of review: Poor customer service.
Monetary Loss: $750.
Preferred solution: Let the company propose a solution.
Window World Pros: Salesperson.