Perrysburg, Ohio
Not resolved

Had 3 season room put in 7 yrs ago it has leaked every time it rains. Window world has been out 5-7 times to try to fix but now blaming it on screen door when in fact where the water is coming in is no where near the door.

Even when they tore down the bottom half and found areas where water was coming in, still insist it isn't their problem blaming screen door. I called headquarters going on two weeks and they said someone would be calling me right away, have not heard a thing yet, it's a shame you pay over 5,000.00 for a three season room and every time it rains it is a nightmare.

I have lost three carpets already. Don't believe their commercials where they stand by their products, have yet to see that

Product or Service Mentioned: Window World Window.

Reason of review: Poor customer service.

Monetary Loss: $5500.

Window World Cons: Nightmare.

  • Quality And Service
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