Logan, West Virginia
Not resolved
0 comments

I received a call on (Thursday)9/20/2013 informing me my windows were in, and made an appointment to have them installed, the next day (Friday) they called back to say they were just confirming that they would be here on (Monday)9/23. and informing me to take all window treatments down, to move everything away from my window's by 3 feet.

just for them to call 30 minutes before the time they were to be here to say, "oh sorry we wont be there until tomorrow." very unprofessional! and this is after waiting 4 months or longer on the window's to come in! now my house is a mess and has to stay this way for 24 hours.

and to boot I have to put curtains back up just to take them down again tomorrow! wasted an entire Sunday getting things ready for them to cancel.

Product or Service Mentioned: Window World Window.

  • Unprofessional
  • unprofessional attitude
  • house mess
  • no coverings on windows for 24 hou
  • weekend wasted
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