Indianapolis, Indiana

I was told at time of purchase in early September that windows would be installed i. 4 to 6 weeks.

When I called after 6 weeks was told that I could get an appointment until the end of the year because they were backed up. At that point they had my money and misled me into thinking I would have my windows. I would not have purchased the windows if I had been told the truth at purchase that it. would be a 3 month wait.

After a 3 month wait I took the day off work to be home for the install and it was cancelled. Again thru excuse was they are backed up.

No effort was made at all by the manager to try to accommodate for the inconvenience. Buyer beware with this company!

Product or Service Mentioned: Window World Window.

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