Had our porch enclosed with glass windows. Two years later and one of the windows lost its seal and we had it replaced.
One year later the same window failed again. It has been six months and it still has not been fixed. Repair personnel have been to our house four times taking measurements and now they tell me that the manufacturer of our window does not make it anymore. So I tried to work with them and they sent someone out to measure for a vinyl frame window because the metal one is not made anymore.
Even though I have a life time warranty paperwork they want me to pay for the repair. The manager does not return any of my phone calls and is always too busy to answer the phone.
Please for you own good never buy Window World products in the Deland area. The office is in Port Orange.
Product or Service Mentioned: Window World Window Repair.
Reason of review: Poor customer service.
Monetary Loss: $900.
Preferred solution: Deliver product or service ordered.