We had windows replaced by Window World, a small job, five windows, in 2011 right after we bought our house. The previous owner had had the other windows replaced with Pella windows, right before we bought the house.
I don't know how much the previous owner paid for the Pella windows, but the Window World windows are better quality, seal better, are heavier, are stiffer, etc. We have had a couple of mechanical parts break through our own accidents. The parts were replaced at no charge, no questions asked, with no problems. We have been more than satisfied with the windows themselves, with the customer service, and with all of the work that has been done.
We bought the windows from Window World of Wytheville, VA. Byron
Product or Service Mentioned: Window World Window.
Reason of review: Everything..