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Window World in Waynesboro, Virginia - Windows leak bugs everywhere.

1.0
Details
Window World - Windows leak bugs everywhere.
I had all windows replaced in my home. I am plagued with bugs, this fall it is hundreds of flies that come through the windows, I keep two vacuums downstairs and one upstairs to vacuum live flies from the window. 10 minutes later there is another 50 flies in the window ALL DAY LONG> Last year I had next of asian lady bugs come through the windows and next in my bedrooms upstairs so they gave me full length screens which actually made the problem worse. The bugs crawl right through the window. I have even taped them shut to no avail. THE COMPANY REFUSES TO ACT.
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Review
#1677886 Review #1677886 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Make windows
Cons
  • No customer service
Reason of review
Bad quality
Loss
$9000
Preferred solution
I want them repaired. Someplace in those windows there is an open channel which allows bug to crawl through. The seals inbetween the windows is substandard and once the bugs make it through the window screen they crawl right through the seal.
Tags
  • Window Replacemen

Window World in Virginia Beach, Virginia - Something needs to be done

1.0
Details
I signed a contract with WW on June 26th. Was told wait time would be 6-8 weeks. I called this morning and was told last of September or early October. Our house is for sale and when I tell viewers about contract I can tell they do not believe me. This is shameful.
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Review
#1627855 Review #1627855 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World
Yes I’ve had WW install siding & windows at my home . I looked at there ratings and talked to a few others about doing business with them and was told they do good work. So my wife and I agreed to go ahead and get them to install the new 14 windows and siding !!!...
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1 comment
Anonymous
#1736574

Never do business with any Window World anywhere *** on Volusia County Window World

Review
#1575424 Review #1575424 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
Ordered Windows, waited 10 weeks for installation,no problem. Day of installation (used Vacation day) I receive a call @ 7:05 am will be there in 35 min. Waited 1 1/2 hours no one no call. I called installer who called me. No answer, he returned call 5 min. Informed me...
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1 comment
Anonymous
#1761679

There Warehouse Manager in Waynesboro Virginia lies and he will say whatever to cover his butt. They lie and never tell you the truth.

I will never do business with Window World again. I don’t see how they stay in business.

Review
#1598026 Review #1598026 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Treat your paying customers much better than I was treated
Tags
  • Unprofessionalism

Window World in Virginia Beach, Virginia - Non installation

1.0
Details
They scheduled our installation for today July 19 2019 between 11 and 1. I called at 1:30 to see when they would be here only to be told they weren't coming till Thursday. A courtesy phone call or apology would have been nice.
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Review
#1589789 Review #1589789 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
1.1
Details
Window World - Reap off!!
Window World - Reap off!!
Window World - Reap off!!
Paid $600 for lead containment...they threw plastic over the furniture. This was 7 years ago! I've had mold issues, Fred Moran ( the owner of the company) said he doesn't want to hear it!!!...Because it was 7 years ago, but its an ongoing issue. He is very rude!! I've...
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Review
#1060532 Review #1060532 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
I am an architect that often assists clients with the window orders for their project. I worked with many window companies before. Window World is by far the worst. Their contract states installation will start in 4-6 weeks, same thing that the sales person is telling...
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Review
#1453548 Review #1453548 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problem with delivery
Loss
$3000
Preferred solution
Price reduction
We ordered our first window order and arrived in the correct time frame when they came to install one of the windows was measured wrong they had to reorder. Then we ordered windows for downstairs all went well. Then we decided to order a exterior fiberglass entrance...
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1 comment
Anonymous
#1571905

Most of the reviews I have read about Window World are bad. Their website is impressive but if people in Urban areas have issues with installers, customer service, sales, etc.

I am doomed here in rural Maine. I will definitely pass on Window World.

Review
#1366420 Review #1366420 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Order processing issue
1.0
Details
Talked with the salesman on Aug. 9th about windows, gutters a siding. Was told 12weeks on windows and 12 to 14 weeks on siding well just talked to salesman today Nov. 4th and was told that it may be another 3 to 4 weeks on the windows and March or April next year...
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Review
#1394430 Review #1394430 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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I signed the contract and was immediately charged $9000 half of the bill I was told someone would contact me and the work would be completed in 6-8 weeks. No one called. I called and the measurer came out and added another window with cost and an additional $1500 in...
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Review
#1380315 Review #1380315 is a subjective opinion of poster.
Service
Window World Window Replacement Estimate
Reason of review
Not as described/ advertised