State: Virginia City: Richmond Clear all filters (9 of 899 reviews match)
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Window World - Reap off!!
Window World - Reap off!!
Window World - Reap off!!
Paid $600 for lead containment...they threw plastic over the furniture. This was 7 years ago! I've had mold issues, Fred Moran ( the owner of the company) said he doesn't want to hear it!!!...Because it was 7 years ago, but its an ongoing issue. He is very rude!! I've...
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Review
#1060532 Review #1060532 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.8
Details
I would never recommend window world. The screens are very cheap and we found *** on a window where we never even touch the screen. Getting it repaired was very inconvenient, rude employees and even though the window took minutes to install the screen took 5 days to be...
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1 comment
winworld
#1340321

We are sorry to learn of your disappointment with the Window World franchise location in your area. If you will kindly contact Consumer Relations at 866-740-2100 and provide details such as your name and the store location we will be happy to report to the franchise owner so that actions taken can be properly reviewed.

We thank you in advance and look forward to receiving your call.

Window World, Inc.

North Wilkesboro, NC

Review
#1060970 Review #1060970 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
4.5
Details
The salesperson at Window World was the most unprofessional, rude and arrogant person I ever met. He talked on his phone during my estiamte call, not once but twice, and didn' t even give me his name nor take measurements. He acted like he was doing me a favor. I am...
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2 comments
Anonymous
#1276317

Wow! I had Window World install my windows and I am absolutely thrilled!

The salesman helped me save money and was VERY courteous! The installation team was top notch! Had no issues with any of their work. Glad I live in Buffalo, NY so could have a great team of people from Window World!

Sounds like you should have asked for his name prior to letting him into your home!

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Review
#891369 Review #891369 is a subjective opinion of poster.
Service
Window World Sales Representative
Reason of review
didint get far enough as sales person was so unprofessional and rude
3.4
Details
I had gone to the Window World in Midlothian, Va to inquire about the windows I had installed over 8 years ago in my home. I asked the lady who was handling these issues if she could pull my file and give me a copy of what was in it. She went to the back and I...
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2 comments
Anonymous
#1258340

I have had horrible experience with heather and Caitlin.they are nasty and they lied about my time of installation. I have been waiting almost two months for a job that was supposed to be completed two weeks from measurement and they have two thirds of my money. theyj will not finish my work

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Review
#954327 Review #954327 is a subjective opinion of poster.
Reason of review
Other issue
Preferred solution
Let the company propose a solution
1.0
Details
Terrible customer service! Installed windows and siding on a rental property in Midlothian, VA, outside Richmond. I live two hours away and would drive up to supervise the job. The first time I came up, three of the windows they brought were the wrong size,...
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Review
#783323 Review #783323 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Many phone calls to schedule and resolve issues
  • Customer service and quality
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Price reduction

Window World Work Experience Review

3.0
Details
I have a complaint about Matt Conley he does not treat his installers fair he gives more credit to the women in the office ( I wonder why) the installers are the most important workers you have and you treat them like dirt!!
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Review
#721531 Review #721531 is a subjective opinion of poster.
I ordered windows the middle on April for a rental home I own. They were suppose to be installed mid May. I called back in mid May and was told windows should be by end of May. I called back end of May, I was told the windows were in but that they couldn't be installed...
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Review
#497633 Review #497633 is a subjective opinion of poster.
Product
Window World Window
Loss
$700
Rencently had Window World provide an estimate for window replacement, 11 total windows. Their ads say $xxx Installed. No asteriks, no other disclaimers at all in their print ads. When the estimate came back, they upgraded me automatically to a more expensive window,...
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16 comments
Anonymous
#1508166

same thing happened to me, stay away!

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Review
#200394 Review #200394 is a subjective opinion of poster.
Service
Window World Replacement
Window world owner Matt Conley refuses to send out and installer from his company to put my window unit air conditioner back in my window, after I was told by the original installer that I could have that service done a worker has been to my home on 2 occasion's to...
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8 comments
Anonymous
#968096

I apologize for the employees who felt it necessary to comment on a 3yr old complaint. It was already mentioned that attempts had been made to reach out to the consumer.

Due to structural nature of vinyl versus wood windows older units do not always make a smooth transition. I hope that after all this time has passed a resolution has also come to pass.

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Review
#233558 Review #233558 is a subjective opinion of poster.
Product
Window World Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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