State: Virginia City: Virginia Beach Clear all filters (10 of 899 reviews match)
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Window World in Virginia Beach, Virginia - Something needs to be done

1.0
Details
I signed a contract with WW on June 26th. Was told wait time would be 6-8 weeks. I called this morning and was told last of September or early October. Our house is for sale and when I tell viewers about contract I can tell they do not believe me. This is shameful.
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Review
#1627855 Review #1627855 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World

Window World in Virginia Beach, Virginia - Non installation

1.0
Details
They scheduled our installation for today July 19 2019 between 11 and 1. I called at 1:30 to see when they would be here only to be told they weren't coming till Thursday. A courtesy phone call or apology would have been nice.
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Review
#1589789 Review #1589789 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue

Window World in Virginia Beach, Virginia - Outstanding

4.7
Details
Outstanding they did a wonderful job looks Great and Big difference
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Review
#1401641 Review #1401641 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Good quality
5.0
Details
I was SO impressed. I didn't expect to be. Window World was the lowest estimate....buy a fair amount. They advertise a lot. I really expected to get by with the job they did, but did not expect to be impressed. I am IMPRESSED. The job was replacing the upper windows in...
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1 comment
Anonymous
#1559133

LOL!

Review
#1326115 Review #1326115 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Work Experience or Job Application
Tags
  • Excellent Installation Team
1.0
Details
A little over a year ago we purchased a house with the contingency that the large picture window be replaced due to leaking. The previous owner ordered a window from Window World which took 6 weeks to arrive and install. A few weeks ago when we had 4 straight days of...
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1 comment
Anonymous
#1229222

Maybe the seller of the house negotiated a lower price for the window, if Window World deleted the house-lifetime guarantee? Could that be? This might have saved him $100, maybe?

Review
#936074 Review #936074 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Tags
  • Warranty And Customer Service
  • Window Installation
1.0
Details
I called window world to replace two window on rental property. The representative came out to measure with me present when i called two weeks later to say place the order; window world said they needed to send the representative again. Because I was not able to be...
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Review
#802078 Review #802078 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Lied to tenant about install
Reason of review
Poor customer service
Everyone here is blaming WINDOW WORLD for a select few doing what ever it is,wrong... not all owners care not all sales people have a clue and,not all,installers know windows... thers thousands of installers sales,people almost 300 stores ...so instead of bashing...
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1 comment
Anonymous
#961734

It's customers right to complain if they were done wrong or if contractual agreement was not filled. You might do good work but companies like window world hire subcontractors who, not all do great quality work.

Either way each story here list which window world and market area is involved with each separate issue. No need to take a customers experience so personal if its not about you.

Review
#603662 Review #603662 is a subjective opinion of poster.
Product
Window World Window
I went on-line to make an apointment and was never contacted. I finally stopped by the store on Viginia Beach Blvd. and made an appointment. The salesman showed up late and I ordered the windows and he assured me the time was about 2 weeks for the windows to be...
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3 comments
Anonymous
#1301714

I don't think any window company can make a customer size window and install in two weeks. Granted IF that is what the salesman told you shame on him. But, there is a place on contract that states 6-8 weeks I believe.

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Review
#334299 Review #334299 is a subjective opinion of poster.
Product
Window World Window
Loss
$660
Tags
  • window delivery
I guess it's all in the name. We have pruchased windows from Window World in Va. Beach Overall pleased, had to have two replaced but ok. We decided to get them to install 2 new doors (front and storm). Expensive but thought I'd at least have professionals install. We...
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2 comments
Anonymous
#406465

We at Window World of Tidewater care about our customers. After all, satisfied customers are what continue to make our growing business possible.

We make every effort to accommodate a customer’s schedule so as not to create undue hardship especially where a service matter is concerned. If a requested time is not available due to prior commitments then we schedule the first available time that is convenient for both parties.

Please know that if a cancellation occurs on a customer’s original requested date we will make every effort to reschedule accordingly. We notify the customer as quickly as possible so they have time to adjust their schedule if possible.

Feel free to give us a call if you would like to learn more about the products and services offered by Window World of Tidewater.

Josh Reed

757-518-2998

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Review
#287553 Review #287553 is a subjective opinion of poster.
Service
Window World Installation

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Products and Services Reviews

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We hired Window World to install 4 windows for us. The old ones leaked so we asked the to send an installer with the sales guy to access the damage before they went to work. The refused, the sales guy said our kitchen window would be fine that we wouldn't lose any...
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Review
#136827 Review #136827 is a subjective opinion of poster.
Product
Window World Window
Loss
$1800