State: Virginia Product: Window World Installation Clear all filters (2 of 71 reviews match)
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Window World in Virginia Beach, Virginia - Non installation

1.0
Details
They scheduled our installation for today July 19 2019 between 11 and 1. I called at 1:30 to see when they would be here only to be told they weren't coming till Thursday. A courtesy phone call or apology would have been nice.
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Review
#1589789 Review #1589789 is a subjective opinion of poster.
Service
Window World Installation
Reason of review
Order processing issue
I guess it's all in the name. We have pruchased windows from Window World in Va. Beach Overall pleased, had to have two replaced but ok. We decided to get them to install 2 new doors (front and storm). Expensive but thought I'd at least have professionals install. We...
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2 comments
Anonymous
#406465

We at Window World of Tidewater care about our customers. After all, satisfied customers are what continue to make our growing business possible.

We make every effort to accommodate a customer’s schedule so as not to create undue hardship especially where a service matter is concerned. If a requested time is not available due to prior commitments then we schedule the first available time that is convenient for both parties.

Please know that if a cancellation occurs on a customer’s original requested date we will make every effort to reschedule accordingly. We notify the customer as quickly as possible so they have time to adjust their schedule if possible.

Feel free to give us a call if you would like to learn more about the products and services offered by Window World of Tidewater.

Josh Reed

757-518-2998

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Review
#287553 Review #287553 is a subjective opinion of poster.
Service
Window World Installation

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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