State: Virginia Product: Window World Window Clear all filters (20 of 314 reviews match)
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Window World in Waynesboro, Virginia - Windows leak bugs everywhere.

1.0
Details
Window World - Windows leak bugs everywhere.
I had all windows replaced in my home. I am plagued with bugs, this fall it is hundreds of flies that come through the windows, I keep two vacuums downstairs and one upstairs to vacuum live flies from the window. 10 minutes later there is another 50 flies in the window ALL DAY LONG> Last year I had next of asian lady bugs come through the windows and next in my bedrooms upstairs so they gave me full length screens which actually made the problem worse. The bugs crawl right through the window. I have even taped them shut to no avail. THE COMPANY REFUSES TO ACT.
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Review
#1677886 Review #1677886 is a subjective opinion of poster.
Product
Window World Window
Pros
  • Make windows
Cons
  • No customer service
Reason of review
Bad quality
Loss
$9000
Preferred solution
I want them repaired. Someplace in those windows there is an open channel which allows bug to crawl through. The seals inbetween the windows is substandard and once the bugs make it through the window screen they crawl right through the seal.
Tags
  • Window Replacemen

Window World in Virginia Beach, Virginia - Outstanding

4.7
Details
Outstanding they did a wonderful job looks Great and Big difference
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Review
#1401641 Review #1401641 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Good quality
5.0
Details
We had windows replaced by Window World, a small job, five windows, in 2011 right after we bought our house. The previous owner had had the other windows replaced with Pella windows, right before we bought the house. I don't know how much the previous owner paid for...
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Review
#1090386 Review #1090386 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Everything.
Tags
  • Window World Rocks
1.8
Details
I would never recommend window world. The screens are very cheap and we found a hole on a window where we never even touch the screen. Getting it repaired was very inconvenient, rude employees and even though the window took minutes to install the screen took 5 days to...
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1 comment
winworld
#1340321

We are sorry to learn of your disappointment with the Window World franchise location in your area. If you will kindly contact Consumer Relations at 866-740-2100 and provide details such as your name and the store location we will be happy to report to the franchise owner so that actions taken can be properly reviewed.

We thank you in advance and look forward to receiving your call.

Window World, Inc.

North Wilkesboro, NC

Review
#1060970 Review #1060970 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
1.1
Details
Window World - Reap off!!
Window World - Reap off!!
Window World - Reap off!!
Paid $600 for lead containment...they threw plastic over the furniture.This was 7 years ago! I've had mold issues, Fred Moran ( the owner of the company) said he doesn't want to hear it!!!...Because it was 7 years ago, but its an ongoing issue. He is very rude!! I've...
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Review
#1060532 Review #1060532 is a subjective opinion of poster.
Product
Window World Window
Reason of review
Bad quality
My husband and I have had the window replaced by window world when we moved into our home and had nothing but excellent service -even for a replacement. We had siding (most expensive to receive "life time warranty") replaced last summer. It was explained to us at the...
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Review
#816972 Review #816972 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Customer service stinks
Reason of review
Warranty issue
1.0
Details
I called window world to replace two window on rental property. The representative came out to measure with me present when i called two weeks later to say place the order; window world said they needed to send the representative again. Because I was not able to be...
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Review
#802078 Review #802078 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Lied to tenant about install
Reason of review
Poor customer service
5.0
Details
We purchased from the Chantilly, VA location 7 Solar Zone ThermD iE .27 windows and 1 basement hoper window in September. The first two attempts to have our windows measured resulted in a no show/no call. The third time they showed up but when my husband woke early...
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Review
#768815 Review #768815 is a subjective opinion of poster.
Product
Window World Window
Cons
  • Poor customer service
  • Never return phone calls
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Everyone here is blaming WINDOW WORLD for a select few doing what ever it is,wrong... not all owners care not all sales people have a clue and,not all,installers know windows... thers thousands of installers sales,people almost 300 stores ...so instead of bashing...
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1 comment
Anonymous
#961734

It's customers right to complain if they were done wrong or if contractual agreement was not filled. You might do good work but companies like window world hire subcontractors who, not all do great quality work.

Either way each story here list which window world and market area is involved with each separate issue. No need to take a customers experience so personal if its not about you.

Review
#603662 Review #603662 is a subjective opinion of poster.
Product
Window World Window

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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  5. 31 reviews
Window World reviews

Window World Poor Customer Service

Windo.w World says that they have a lifetime guarantee and that they stand behind the quality of their windows. In my experience with them, it has been anything but that. They have been very rude, and have given me more expensive pricing each time I have talked with them just to get a defective bottom sash window replaced that they installed. I cannot imagine the nightmare if there were more windows involved if they will expend the amount of time and rudeness to try to avoid replacing 1/2 of a defective window. In my opinion, you should avoid purchasing from them
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2 comments
Anonymous
#849159

The individual posting this message is not a Window World customer of the Salem, VA franchise. For information concerning the Window World Warranty please visit your local area Window World franchise for specific details.

Thank you,

Customer Relations

Window World, Inc.

Anonymous
#854394
@WW Customer Relations

We had Window World install all of our windows and have been nothing but very happy with our windows. We did have a small issue a few years later.

We called & they came the following day a fixed the problem.

We have been so happy with Window World that we had our house sided 2 months ago and again we love the work and the gaurentee that comes with the product. We highly recommend your company!

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Review
#516728 Review #516728 is a subjective opinion of poster.
Product
Window World Window
Loss
$150
Tags
  • Window World poor service