State: Virginia Product: Window World Window Installation Clear all filters (9 of 191 reviews match)
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Window world called to inform me that truck was down & Informed me It could be afternoon before they would get here. Fine, I asked to be kept in the loop with updates since I had taken a day off. 10:59 I called installer, no answer. 12:43 I called installer again, no...
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1 comment
Anonymous
#1761679

There Warehouse Manager in Waynesboro Virginia lies and he will say whatever to cover his butt. They lie and never tell you the truth.

I will never do business with Window World again. I don’t see how they stay in business.

Review
#1598026 Review #1598026 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
Preferred solution
Treat your paying customers much better than I was treated
Tags
  • Unprofessionalism
So Saturday came and they finished and requested there finial payment I told them I was still waiting on our upstairs frosted window that they didn’t send out to be installed plus a screen that was damaged as well . But they insisted that they must be paid because the...
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1 comment
Anonymous
#1736574

Never do business with any Window World anywhere *** on Volusia County Window World

Review
#1575424 Review #1575424 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
I am an architect that often assists clients with the window orders for their project. I worked with many window companies before. Window World is by far the worst. Their contract states installation will start in 4-6 weeks, same thing that the sales person is telling...
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Review
#1453548 Review #1453548 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Problem with delivery
Loss
$3000
Preferred solution
Price reduction
1.0
Details
Talked with the salesman on Aug. 9th about windows, gutters a siding. Was told 12weeks on windows and 12 to 14 weeks on siding well just talked to salesman today Nov. 4th and was told that it may be another 3 to 4 weeks on the windows and March or April next year...
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Review
#1394430 Review #1394430 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
5.0
Details
Window World was the lowest estimate....buy a fair amount. They advertise a lot. I really expected to get by with the job they did, but did not expect to be impressed. I am IMPRESSED. The job was replacing the upper windows in a two story room. They also had to take...
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1 comment
Anonymous
#1559133

LOL!

Review
#1326115 Review #1326115 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Work Experience or Job Application
Tags
  • Excellent Installation Team
1.0
Details
A little over a year ago we purchased a house with the contingency that the large picture window be replaced due to leaking. The previous owner ordered a window from Window World which took 6 weeks to arrive and install. A few weeks ago when we had 4 straight days of...
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1 comment
Anonymous
#1229222

Maybe the seller of the house negotiated a lower price for the window, if Window World deleted the house-lifetime guarantee? Could that be? This might have saved him $100, maybe?

Review
#936074 Review #936074 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Bad quality
Tags
  • Warranty And Customer Service
  • Window Installation
I just wasted two hours of my time waiting and guess what-I still do not have my window installed. Thanks for wasting my time! Horrible time managers. I will not ever do business with this company again! DO NOT BELIEVE THE HYPE! YOU CAN FIND BETTER QUALITY WINDOWS AT...
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Review
#877748 Review #877748 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Order processing issue
1.2
Details
I go home Tuesday afternoon and the workers were once again a no show and the front of the house still only has the wood showing, which is now completely wet from the storm so hopefully it won’t mold!! The workers also broke a window in our driveway so now we can’t...
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Review
#877580 Review #877580 is a subjective opinion of poster.
Service
Window World Window Installation
Reason of review
Poor customer service
1.0
Details
Terrible customer service! Installed windows and siding on a rental property in Midlothian, VA, outside Richmond. I live two hours away and would drive up to supervise the job. The first time I came up, three of the windows they brought were the wrong size,...
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Review
#783323 Review #783323 is a subjective opinion of poster.
Service
Window World Window Installation
Cons
  • Customer service and quality
  • Many phone calls to schedule and resolve issues
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Price reduction

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts