Houston, Texas
Not resolved
1.0
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Seals failed on 7 windows after 5 years, mold growing inside windows, under tint. Delivered replacements at end of May, 2019.

Guess what, everyone leaks, now have condensation on every replacement sash, but originalsl one are fine! Robert, WW, is a yeller, condensing, talk over you jerk!! Kept trying to tell me that they were suppose to condensate. When asked him why the originals never did, gave me a *** line of sun, moisture, reflection.

When told him they were side by side, One original, one replacement and only replacement condensated. What jerks!! Everytime you tried to explain. He would cut in, yell, threaten to hang up if i didn't shut up and listen to him.

Totally stupid logic. If windows are condensating, means window is not sealed! Forget about honoring warranty with good windows.

Even repair guy said they were having problems with replacements and leaking, not sealing. Don't do business with these people, will regret in 5 years!

Product or Service Mentioned: Window World Window Replacement.

Reason of review: Warranty issue.

Preferred solution: Windows fixed.

Window World Pros: Lifetime warranty is a joke.

Window World Cons: Nightmare, Failure to honor warranty.

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