State: West Virginia Product: Window World Customer Care Clear all filters (3 of 62 reviews match)
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Hire Window World of Winchester ONLY if you wish to be frustrated and aggravated. We had their salesman come to our home to give an estimate for a new roof and spouting on our house. The salesman was very friendly and seemed to know what he was talking about. After...
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Review
#928830 Review #928830 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Problems with payment
2.8
Details
my name is paul folk of ridgeley wv had started in march or earley spring of 2015 they came finially a long time from first contact then alot of time had passed so i called them was told the man that was here left some wher in the company an had to schedule another man...
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Review
#858160 Review #858160 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
Loss
$300
Preferred solution
Price reduction
Tags
  • Dv5109
I am furious and going to file a complaint and ask my employer to not use Window World. We actually have 4 of our employers in process of having window estimates. I have never dealt with such rudeness. I should never have paid for my windows as I could of complained...
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1 comment
Anonymous
#1150761

Being the person that is being referred to in this post I feel the need to apologize to you for my unprofessional and rude behavior. I tried to apologize immediately after the remark was made but was told it was not accepted.

I would like to say that everyone makes mistakes and everyone has bad days, but neither is an excuse for my bad decision. I try very hard to be kind and courteous to all of our many customers and I will be working harder on my professionalism at the office. Again, my sincerest apologies to you and all of our customers for my behavior.

Diana Bailey, Window World of St. Albans

Review
#836896 Review #836896 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$3100
Preferred solution
Full refund

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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