For many months we have not been able to get any service from Window World of Houston regarding wrong size window placement and a cracked window caused by installation. It took three installations to get the proper tempered glass windows installed.
Upon investigation we discovered that one of the windows was mis-measured and installed anyway. They tried to hide it with a vinyl molding. One of the windows does not lock adequately and thus not secure. At least twenty calls to them and to the supervisor have been met with promises and not action.
We will likely move to litigation within the week.
Breach of express and implied warranties. I would not recommend this company and all should be sufficiently warned.
Product or Service Mentioned: Window World Installation.