Not resolved

Last year this company replaced all the windows and a slider in my home. They dropped and broke the track on one window, did not have all the parts for the slider, the installed windows do not lock properly or at all and they damaged furniture while moving it to install one of the bedroom windows.

After one year and many calls I do not believe they will ever come back, as promised, to repair the low quality install.

Stay away from Window world of Waco

I am still finding problems with the install. I've called them and they said they would send a rep to the house to look at the poor workmanship but never did.

Product or Service Mentioned: Window World Window.

Monetary Loss: $2000.

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Saratoga Springs, Utah, United States #958860

We were told a rep would stop by and look at our botched install as well. They said the rep was going to be driving right through our area so that would work out perfectly. No one called or showed up.

Killeen, Texas, United States #828108

Did the Terry family ever get back to you to take care of things as promised? We're looking at having ~22 windows done.

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