Was told that contract will not be completed until door was decided upon. Salesman went ahead and ordered windows and can not close the credit card out that is financing the deal.
Was told that the store has to cancel it. Which is window world. How can you do a partial order? When the contract was suppose to cover the whole install?
How can you change someone that has yet to receive the windows? Not sure but I have a feeling I will be contacting an attorney soon about handling this issue. I will not pay for something that I do not want. I want my order cancelled because it was not complete.
Was also told kitchen window that was installed wrong by window world could not be fixed by them.
Hired a contractor and the window is not square at all. Just very unhappy!
Product or Service Mentioned: Window World Window.
Reason of review: Return, Exchange or Cancellation Policy.