We paid $4,000 to have 5 windows and a patio door installed from Window World. After only 13 months ,
3 windows are stained with water drops on the outside which we cannot remove. Only rain water has hit these windows. CUSTOMER SERVICE ?? HAAAAAA. They told us they were not responsible for cleaning windows, well its obvious that the window glass is substandard and stained permanently. They wont send a service rep out or even talk to us. They said we should use a strong acidic cleaner on the windows. IF only rain does this after 13 months what do we expect after 5 yrs!!!!!!!!!!!!
What a FR_____------$#%&^%^#& JOKE. ANd the salesman is no where to be found .Imagine that!!!
We have not given up. Lets rock WIndow World.
Product or Service Mentioned: Window World Window.
Monetary Loss: $4.