Product: Window World Customer Care Clear all filters (62 of 62 reviews match)
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Window World - Quality Ok

Had a new door put in, Quality was ok.... After a burgler ripped the old door out of the frame took 8 weeks to get the door, another 8 weeks the get the company to talk to our insurance company to get things resolved, I will never use them again!
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Review
#1076081 Review #1076081 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
I had seven new windows put in for my rental house in Hermitage, Tennessee.The sales person never explained to me about the TVA program during the purchase process. After the windows were installed, the tech told me that I would be eligible for TVA rebate if I filed...
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1 comment
winworld
#1345566

We will make sure the ownership of the franchise in your area is notified of this matter.

Review
#1067668 Review #1067668 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
Loss
$2708
Preferred solution
Let the company propose a solution
I just called the Orlando Office of Windows World and was greeted so kindly by a delightful young lady.She was kind, helpful, and spoke with pure joy and cheerfulness in her voice. She was extremely polite and accommodating, answering my various questions. I had seen...
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Review
#1051539 Review #1051539 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
The kind lady who took my call
3.6
Details
My suggestion would be to ensure that you not allow any installer into a room without your presence. Number 13 on the back of a Window World order form states “Relax and enjoy the show. After we’ve been introduced to your home, feel free to run errands, talk a walk,...
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1 comment
Anonymous
#1335727

window world is a cheap company,can not afford skilled installers and have many shady sub contractors working for them

Review
#1040409 Review #1040409 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Property Taken
After attempting to call several times and being told that Megan was at lunch and she would call us back, I again called our salesperson and he had her call.When I attempted to ask her questions she kept saying can you hear me? I called her back and once again this...
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Review
#1040083 Review #1040083 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Very poor customer service
Reason of review
Poor customer service
They also will not stand behind their cash and carry. They tell me that I have no warranty. They were not sold to me this way. Window world of lakeland Florida does not care about you as a customer one bit. I would never recommend window world of lakeland Florida to...
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2 comments
WWofLakeland
#1269769

We also never told the customer his windows did not have a warranty. Windows purchased from us on a cash and carry basis come with a lifetime parts warranty.

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Review
#975895 Review #975895 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World Customer Care Review

4.8
Details
We hired Window World in Nicholasville Ky, the sales rep Bill was excellent and they called to say they were coming at a certain time to install windows and they were very prompt. The windows look great and I only had one issue of some glass outside but it was quickly resolved and I would recommend this company. R. B. Nicholasville, Ky
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Review
#965503 Review #965503 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Good customer service
1.5
Details
Everything goes pretty well until you have a problem.The technicians don't know their product. The owner won't return your calls. Replacement windows or parts for your defective window takes months and months because they don't follow up or even care. They just tell...
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Review
#929044 Review #929044 is a subjective opinion of poster.
Service
Window World Customer Care
Pros
  • Windows
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service
Hire Window World of Winchester ONLY if you wish to be frustrated and aggravated. We had their salesman come to our home to give an estimate for a new roof and spouting on our house. The salesman was very friendly and seemed to know what he was talking about. After...
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Review
#928830 Review #928830 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Problems with payment

Window World Customer Care Review

Fred Talevi is employed by window world in northern nj. He has requested that women send him *** pictures and sends them pictures of his ***. This is done in exchange for payment for windows.
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Review
#919525 Review #919525 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service