Product: Window World Customer Care Clear all filters (0 of 31 reviews match)
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I called corporate they said each window world is privately owned they deal with advertising and marketing only. That we needed to contact the owner. Every time we called the number on the website and contract paper work went to the Huntsville store. She even tried to...
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1.0
Homewood, Alabama
Product
Window World Customer Care
#1250643
No customer service. They don't respond to anything. They dont stand behind their products. The Contractors do not know what they are doing. Contractors dont care at all about your property. Leaving trash and damaged product which they did not stand behind. Doors and...
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1.4
Frenchtown, New Jersey
Product
Window World Customer Care
#1239844
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Window World - Terrible Service, Over priced, Harasses

Didn't show up for appointments, cancelled installation, and called the day after I received a $300 bill for lead testing, the day after I received the bill!!!
Homewood, Alabama
Product
Window World Customer Care
#1236384
They called yesterday, set up the apt.for today at 1 PM. no call, no show. no interaction at all. What am I to think of a company that just does not show? Forget them and look elsewhere? They owe me for my wasted time if they ever call again. Any suggestions for other...
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Product
Window World Customer Care
#1175739
I was contemplating purchasing these windows...until I saw the horrible reviews.I contacted the Main Office (Marty) in charge of consumer relations; NO CALL BACK. I called my local office in Rockledge FL and told them why I was calling and left my phone number. NO CALL...
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1.5
Product
Window World Customer Care
I liked
  • Low price
I didn't like
  • No returned calls
  • Reliability
  • Extremely poor service
#1165333
I called on Monday And Tuesday,Appt confirmed.My windows were supposed to be installed today,I took the day off work,(60dollars) I have a security system so I had to take down all the sensors and they were to come out on Friday to put them all back 43 dollars.I have...
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user72491910
user72491910

This was all taken care of!!! They did a good job.

Product
Window World Customer Care
#1132347
SCAMMED out of $1,500.00.A representative arrived at my home on Saturday, I SIGNED a Contract for 4 replacement windows and provided a $1,500.00 DEPOSIT and I was advised someone from the office will be contacting me to arrange an installation. I called the company...
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Anonymous
Anonymous

I live here in Oak Creek WI and we have. a TV station called fox 6 and they have a thing called contact 6 where if you have a problem with companies you call them and they he...

Anonymous
Anonymous

I live here in Oak Creek WI and we have a local news program called contact 6. They help with people like window world bull *** . Try your news station where you live to get i...

1.0
Product
Window World Customer Care
I didn't like
  • Lies
#1130946
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Window World - Not good at all

My windows were not done in one day like I was told. They kept rescheduling the finalization of my windows being finished. They either didn’t show up at or they were late on the day that they showed up.
2.4
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Homewood, Alabama
Product
Window World Customer Care
#1118221
I had 17 windows installed in June.When the weather cooled in late August/early September I noticed that the one upstairs that we use with a whole house fan did not have a screen. I called the Cambridge office and was told how to locate the window number. I gave the...
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Anonymous
consumerrelations

This posting will be forwarded to the franchise ownership of the Window World location from which you made your purchase. Please know we are sorry your experience has not been...

3.3
Product
Window World Customer Care
I liked
  • Windows
  • Product itself
I didn't like
  • Customer service stinks
  • Customer service
#1112938
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Window World - Quality Ok

Had a new door put in, Quality was ok.... After a burgler ripped the old door out of the frame took 8 weeks to get the door, another 8 weeks the get the company to talk to our insurance company to get things resolved, I will never use them again!
Product
Window World Customer Care
#1076081