Product: Window World Customer Care Clear all filters (62 of 62 reviews match)
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Window World in Virginia Beach, Virginia - Something needs to be done

1.0
Details
I signed a contract with WW on June 26th. Was told wait time would be 6-8 weeks. I called this morning and was told last of September or early October. Our house is for sale and when I tell viewers about contract I can tell they do not believe me. This is shameful.
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Review
#1627855 Review #1627855 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Beware Of Window World
We ordered windows in March 2019. It is now August 2019 and we still have no windows. Have called numerous times and given different excuses every time. They can’t even give a projected ship date. I would not recommend window world..
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1 comment
h.kitchener
#1732147

If you really need windows, now is the time to replace the old with the new---not in the winter and certainly not from a company that can provide you with a timetable for installation. There are many window companies out there. Find one more reliable.

Review
#1622105 Review #1622105 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Lies to customers
Reason of review
Problem with delivery

Window World in Atlanta, Georgia - POOR SERVICE

1.0
Details
Called Carrollton ga store last week on Monday to setup appt for estimate, lady told me they would call back to schedule. NEVER got a scheduling call back!! lady at front desk had all my info . I called back on Monday a week later and she must had lost my info and ask asking for it, then she tells me Thursday of this week they can come by for an estimate!! I said forget it. POOR POOR service dept cannot even get an estimate, I hate to see how the install service would be if its anything like the scheduling clerk!!
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Review
#1604922 Review #1604922 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue

Window World in Fort Wayne, Indiana - Never Again

We ordered 7 standard replacement windows & a new front door on 11/30/2018. At that time, we were told by the sales rep that filling orders were 4-6 weeks out. Feb 2019 rolls around with no communication nor items ordered from Window World. We were then told the order hadn't been placed till Feb 2, 2019. What??? Finally received 7 windows middle of March (after us making continuous calls to them & always receiving different stories. As of this date (5/10/2019), we are still waiting on our front door to arrive at Paducah store. 6 1/2 months is WRONG!! The Paducah Ky store doesnt even care. Never, ever will recommend the Window World of Paducah, KY. They are a joke.
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Review
#1531662 Review #1531662 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue
5.0
Details
Call them several more times no response set up appointments never showed up call their corporate office finally have somebody come out and take care of their problems will never use them or advise anybody to use them the office here in Orlando they are a joke nobody...
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1 comment
Anonymous
#1676370

They tell you the cost is $200.00 per window. They are NOT insulated like the window they demonstrate.

No one will return my calls either.

Been waiting for a few weeks now. They get your money and could care less if you have a complaint.

Review
#1511783 Review #1511783 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
I scheduled Window World to install windows at my home. Overall the installers where very polite and friendly and did a great job installing and cleaning up after themselves. However the Supervisor Tyler looked around my home and insisted I need this and that caulked...
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Review
#1507193 Review #1507193 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Unprofessional Supervisor

Window World in Huron, South Dakota - What happened

When I bought my windows the man that came here said they were coming out with new doors and that he would sell to us at cost to try it but after I paid I never herd from him again
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Review
#1502777 Review #1502777 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Order processing issue

Window World - Customer Service

As I read another wonderful window world experience. I myself agree with everyone!!!!! Customer service very amateurish, sales, office people a joke. Promises can’t keep, prices a joke. All about the money not being a real company. CEO needs to hire real people not car sales style people. Even commercials are terrible and cheap. I would never trust them to take care of any problems if had one. Maybe they will fail if everyone else would wake up and realize they are a overnight company. Buyer beware!!!!
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Review
#1497593 Review #1497593 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World - Company policy

1.0
Details
They are terrible company. Terrible people, rude, don’t call back. They are unprofessional and should not even be in business. Also they don’t know their products.
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Review
#1497587 Review #1497587 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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  5. 31 reviews
Window World reviews

Tired and over Window World

1.3
Details
Worse company I have ever tried to deal purchase a product from, at this point all I want is for the company is to stop calling me. I feel harassed. Overall horrific experience. Summary: Incorrect measurements, dishonest, several rescheduled appointments one for “severe weather” conditions that never occurred, then a no show/ no call to install appointment. When through the Better Business process and the only conclusion made was further validation of how incompetent and unorganized this company is. Window loves to reference the “contract”, when in my experience they have faulted on the contract over and over again.
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Review
#1478496 Review #1478496 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service