Product: Window World Customer Care Clear all filters (0 of 50 reviews match)
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Window World - Poor customer care, extreme delays from promised installation date.

Your replacement windows will be installed within 4-8 weeks from the date that the final measurements are taken, that was in Sept 2018, I just called them today Dec 3 2018 and was told there would be an additional 14 week delay.
Product
Window World Customer Care
#1414078
About a month ago I called sf location about a replacement screen. The man I talked to said they don’t usually replace screens. I specifically remember when I bought the windows the man selling them to me said screens were included in the free repair. Anyway the man I...
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Product
Window World Customer Care
#1365256
The wont get back with me. I have 33 windowa already installed in my other house. Ive called Corporate Office and talked with them but no luck.
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Anonymous
GLThomas

Count your blessings they don't call you back. It's a sign from God. You will have nothing but headaches from these people. They promise the moon and barely deliver moon dust!...

Product
Window World Customer Care
#1360663
How was he able to run Window World? I would buy window world but NOT FROM such an arrogant businessman like himself. I wrote a reply, and I am hoping all he does is what is asked. The liar in this scenario is Mr. Mark Collins. Beware of this rude, unprofessional man,...
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Product
Window World Customer Care
#1352977
I ordered two front doors and a back door in January of 2018. It is now August of 2018 and the job still isn't complete. I called and called my sales person and the office and finally got a response in May that the doors were supposedly ready but it would be another...
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Product
Window World Customer Care
#1339936
This is the 2nd appointment that they have missed. They were on the ball when the initial estimate was requested and more than willing to take the deposit. I was told they be at my at 8:00 a.m. on Saturday 18 Aug 18 which I knew was *** since I was told by the install...
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2.4
Product
Window World Customer Care
#1332794
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Window World - Homer’s

Sounds like company run by a bunch of gomers who hire installers with 2nd grade education. Avoid at all cost. They probably checked out your house looking for a future score. Mmojn Gubug u g I hope j uhnihj kjjmm ojmj . {{Redacted}}
Product
Window World Customer Care
#1331654
I see now why they received 1 “star” on the better business bureau website... 1 star actually might be a bit high. The windows are good quality and the salesperson was great. The quality And reliability of the management is very poor. They will schedule you, confirm...
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Anonymous
Anonymous

we had the same problem with the Orlando location... WOW

2.2
Product
Window World Customer Care
#1324668
I had an appointment to get an estimate on windows, doors and siding. The rep never showed; they never even called. When I called them I didn't get so much as an apology for wasting my time. I was willing to give them another shot this time the guy showed up (late) and...
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1.0
Product
Window World Customer Care
#1318070

Within a week we received a letter from Window World that a lead testing was conducted. Not so. Called the company to asked who tested for lead paint (She said Zack) and I told her I saw nothing done. She said he used a tube, which I never saw him use. I was with him...
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Anonymous
bigtime

cons

1.0
Product
Window World Customer Care
#1311457