Product: Window World Customer Care Rating: 2 Stars Clear all filters (6 of 62 reviews match)
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Product:
Rating:
2.4
Details
This is the 2nd appointment that they have missed. They were on the ball when the initial estimate was requested and more than willing to take the deposit. I was told they be at my at 8:00 a.m. on Saturday 18 Aug 18 which I knew was *** since I was told by the install...
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Review
#1332794 Review #1332794 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
2.2
Details
I see now why they received 1 “star” on the better business bureau website... 1 star actually might be a bit high. The windows are good quality and the salesperson was great. The quality And reliability of the management is very poor. They will schedule you, confirm...
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1 comment
Anonymous
#1535637

we had the same problem with the Orlando location... WOW

Review
#1324668 Review #1324668 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
1.6
Details
Bad enough being cursed out by sales rep. Ww compensated me for that. Install was great. Follow up....SUCKED!!! And that’s being polite. I spent hrs on hold...spoke with supervisors for over a month to fix a problem. Cheryl. Then the supervisor, mo, told me that ww...
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Review
#1259160 Review #1259160 is a subjective opinion of poster.
Service
Window World Customer Care
Cons
  • Bad customer service
  • No follow up
Loss
$527
Preferred solution
Full refund
1.7
Details
No customer service. They don't respond to anything. They dont stand behind their products. The Contractors do not know what they are doing. Contractors dont care at all about your property. Leaving trash and damaged product which they did not stand behind. Doors and...
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Review
#1239844 Review #1239844 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
that they are not coming back
1.8
Details
I was contemplating purchasing these windows...until I saw the horrible reviews.I contacted the Main Office (Marty) in charge of consumer relations; NO CALL BACK. I called my local office in Rockledge FL and told them why I was calling and left my phone number. NO CALL...
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Review
#1165333 Review #1165333 is a subjective opinion of poster.
Service
Window World Customer Care
Pros
  • Low price
Cons
  • No returned calls
  • Extremely poor service
  • Lack of call backs regarding their poor performance
Reason of review
Lack of Transparency
Loss
$1
Preferred solution
Accountability for Poor Products and Service of their Franchises
Tags
  • Window World Sucks
1.5
Details
Everything goes pretty well until you have a problem.The technicians don't know their product. The owner won't return your calls. Replacement windows or parts for your defective window takes months and months because they don't follow up or even care. They just tell...
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Review
#929044 Review #929044 is a subjective opinion of poster.
Service
Window World Customer Care
Pros
  • Windows
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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