Product: Window World Customer Care Clear all filters (62 of 62 reviews match)
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Lack of follow through with window world of Greensboro North Carolina

Someone from window world came to our home to talk to us about getting some French doors replaced. The employee took measurements of the door openings. A few weeks later we had a call back to say that we had not heard from the company representative. He called and said that he lost or measurements. He came back out remeasured and we never heard from him again. Quite frankly I am sick and tired of seeing Window World commercials on TV.
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Review
#1474033 Review #1474033 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World in Middletown, Ohio - No show for estimate

What a waste of my time. Rushing home to feed kids for 6pm appt. No call, no show=no business from me. If this is how it starts I can only imagine how Install would have been. Thanks for nothing.
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Review
#1454671 Review #1454671 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World - Poor customer care, extreme delays from promised installation date.

Your replacement windows will be installed within 4-8 weeks from the date that the final measurements are taken, that was in Sept 2018, I just called them today Dec 3 2018 and was told there would be an additional 14 week delay.
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Review
#1414078 Review #1414078 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Problem with delivery
Preferred solution
Price reduction
About a month ago I called sf location about a replacement screen. The man I talked to said they don’t usually replace screens. I specifically remember when I bought the windows the man selling them to me said screens were included in the free repair. Anyway the man I...
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Review
#1365256 Review #1365256 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Warranty issue
The wont get back with me. I have 33 windowa already installed in my other house. Ive called Corporate Office and talked with them but no luck.
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1 comment
Anonymous
#1586199

Count your blessings they don't call you back. It's a sign from God.

You will have nothing but headaches from these people. They promise the moon and barely deliver moon dust! And that whole $189 window crap is JUST that...a load of crap! My 21 windows - which are shoddy made and installed with little more than thumb tacks and scotch tape ended up costing $393.00 EACH!

Never Again! You have been warned!

Review
#1360663 Review #1360663 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
How was he able to run Window World? I would buy window world but NOT FROM such an arrogant businessman like himself. I wrote a reply, and I am hoping all he does is what is asked. The liar in this scenario is Mr. Mark Collins. Beware of this rude, unprofessional man,...
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Review
#1352977 Review #1352977 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
Preferred solution
Different Owner
I ordered two front doors and a back door in January of 2018. It is now August of 2018 and the job still isn't complete. I called and called my sales person and the office and finally got a response in May that the doors were supposedly ready but it would be another...
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Review
#1339936 Review #1339936 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
2.4
Details
This is the 2nd appointment that they have missed. They were on the ball when the initial estimate was requested and more than willing to take the deposit. I was told they be at my at 8:00 a.m. on Saturday 18 Aug 18 which I knew was *** since I was told by the install...
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Review
#1332794 Review #1332794 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service

Window World - Homer’s

Sounds like company run by a bunch of gomers who hire installers with 2nd grade education. Avoid at all cost. They probably checked out your house looking for a future score. Mmojn Gubug u g I hope j uhnihj kjjmm ojmj . {{Redacted}}
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Review
#1331654 Review #1331654 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service
2.2
Details
I see now why they received 1 “star” on the better business bureau website... 1 star actually might be a bit high. The windows are good quality and the salesperson was great. The quality And reliability of the management is very poor. They will schedule you, confirm...
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1 comment
Anonymous
#1535637

we had the same problem with the Orlando location... WOW

Review
#1324668 Review #1324668 is a subjective opinion of poster.
Service
Window World Customer Care
Reason of review
Poor customer service