Not resolved

I purchased 3 bedroom windows 2 1/2 years ago. I had a couple companies come out for something else recently but while they were there I asked them if they saw anything wrong with my bedroom windows.

I told them that the windows are not as quiet as when they were first installed. Of course, both of them said the windows are sagging and the panes on the windows are not even. I was also told that the seals will leak in the future. It could be 3 years, it could be 5 years.

They said they have no way of knowing.

Now I have to replace the bedroom windows again. Lesson learned; don't buy windows from this company!

Product or Service Mentioned: Window World Window.

Reason of review: Damaged or defective.

Monetary Loss: $2500.

Preferred solution: Full refund.

Window World Cons: Installation, Product.

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Yeah, WindowWorld sucks. I have windows replaced years ago that leaked.

They continually blamed everything but their windows.

Their warranty is worthless. I would recommend NOT using this company.


If there are valid warranty issues to be addressed the Window World franchise location from which you made your purchase will be happy to assist. Did you contact them concerning this matter?

If you need assistance please contact Consumer Relations at 866-740-2100.

Thank you,

Window World, Inc.

North Wilkesboro, NC