Product: Window World Door Clear all filters (7 of 7 reviews match)
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The real reason window world is terrible

1.0
Details
The real reason window World is so bad is because the company,Associated Materials ,out of Cuyahoga Falls,Ohio, makes these horrible windows and doors. Associated claims to be in good standing with the BBB,but is not accredited BBB,which means they do not participate in the guidelines for fair conflict resolution, forcing their Franchisees to deal with all mentioned in these terrible quality problems and, Window World is no different than McDonalds,with their awful work and customer service. Horrible company from the beginning to the end of the process.
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#1700977 Review #1700977 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Everything so far
  • Lack of call backs regarding their poor performance
  • Poor service
Reason of review
Bad quality
Tags
  • workmanship issues
1.0
Details
I first saw the salesman in October of 2018 in Newburgh,In and made plans for a sliding glass door to be installed. After many calls wondering what was going on, the door was installed almost 7 months later. 3 of 4 mitered joints did not fit tight creating black lines...
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#1692280 Review #1692280 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Customer service is the pitts
  • Customer service sucks
  • Complete lack of customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Bad Workmanship
We ordered an 8 Ft. Slider that was going to take 6 weeks, sent the wrong door, another 4 weeks it finally came in, the 2 installers came 2 hours late, was going to take 2 hours to install, took 6 hours, the had to call a supervisor to help, they installed my door...
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#1592537 Review #1592537 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Never return phone calls
  • Length of time until installation
  • Shady unprofessional installers
Reason of review
Bad quality
Loss
$450
Preferred solution
Price reduction

Window World in Paducah, Kentucky - Run Around

In September I ordered windows and doors. The front door was to have a mail slot in it. The windows were put in the end of the second week of November but no doors. The doors were finally put in the 1st of February but the front door has no mail slot. I keep getting the run around about the slot when I call. This is not good business.
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#1499721 Review #1499721 is a subjective opinion of poster.
Product
Window World Door
Reason of review
Bad quality
1.0
Details
I tried to call window world to get someone out to my house to fix a lock that doesn't work. I left 3 messages and was never called back. I spoke to someone every time I left a message as well. The quality and craftsmanship on my sliding door is absolutely horrible....
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#1185746 Review #1185746 is a subjective opinion of poster.
Product
Window World Door
Cons
  • Poor quailty
Reason of review
Bad quality
I like my windows wide open, I like my glass sliding door to open more then a regular door. I got neither with my windows. Did the sales man tell me the windows would not open all the way? Yes, he did and when I asked him how much of the screen would be available and...
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#1119023 Review #1119023 is a subjective opinion of poster.
Product
Window World Door
Reason of review
Not as described/ advertised

Window World Door Review

1.3
Details
Awful, had a front door fitted a year ago, looked nice if flimsy then started to jam a month ago, fitter corrected it but fault has reoccured, window world have been notified and asked to rectify again but are now ignoring calls. Would never buy anything from them again
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Review
#876182 Review #876182 is a subjective opinion of poster.
Product
Window World Door
Reason of review
Bad quality

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

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