Product: Window World Door Installation Clear all filters (18 of 18 reviews match)
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1.1
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Window World - Great product, terrible installation
Window World - Great product, terrible installation
Window World - Great product, terrible installation
Window World - Great product, terrible installation
Window World - Great product, terrible installation
Window World - Great product, terrible installation
We had Window World come out and replace our windows and sliding glass door about a year ago. The salesman was great and the product looked wonderful. We thought they did a good job installing since they were quick and the guys doing the work looked like they knew what...
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1 comment
Anonymous
#1724425

Small claims court ! Get one of the men that knows what was done wrong ask him to go with you to court. you will win

Review
#1319908 Review #1319908 is a subjective opinion of poster.
Service
Window World Door Installation
Loss
$2000
Preferred solution
Repair and replace all damaged property.
1.0
Details
In October of 2017 after a break in, I was in need of an inside front door and a security door. It took months to get the doors installed. There were problems immediately with everything being crooked. They came out several times and kept trying to fix something that...
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Review
#1650092 Review #1650092 is a subjective opinion of poster.
Service
Window World Door Installation
Cons
  • Poor product
  • After two years i do not have safe doors
Reason of review
Bad quality
Loss
$4300
Preferred solution
Full refund
Tags
  • Bad Workmanship

Window World - It's been 4 months since I ordered my door

3.0
Details
Paid for french door and gutters 4 mos ago and they say they dont have any installers. I want my door and gutters or a refund.
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Review
#1688164 Review #1688164 is a subjective opinion of poster.
Service
Window World Door Installation
Pros
  • Product offerings
  • Price seemed reasonable until i saw end product
Cons
  • Length of time until installation
Reason of review
Problem with delivery
Loss
$2000
Preferred solution
Deliver product or service ordered
Tags
  • No Reliability

Window World - SCAM ALERT

We bought a replacement sliding door, the salesperson told us installing it would be a month, well it was two months. Subcontractors came the first week in June, which was 2 months past order date, and we were told it would be another $350.00 as it was improperly measured by TWO different Window World employees, needless to say, the old window at that time was out of the frame. Do they think all senior citizens have dementia? The the original salesperson calls and says they’ll knock that $350.00 down to $150.00 extra. Evidently they don’t understand a contract. Emails, calls, not responded to. They suck.
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Review
#1559321 Review #1559321 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Not as described/ advertised
Loss
$350
Preferred solution
Let the company propose a solution
2.3
Details
I paid a lot of money to have a security screen door installed which was not installed properly. I have tried contacting them to come repair it to no avail. Really upsetting! Didn’t have a problem taking my money.....why not honor the product that I paid an arm and a...
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Review
#1378218 Review #1378218 is a subjective opinion of poster.
Service
Window World Door Installation
Cons
  • Never return phone calls
  • Service
Loss
$1800
Preferred solution
Let the company propose a solution

Window World - Horrible Company

1.6
Details
Do not use this company. When I signed the contract I was told a maximum of 12 weeks lead time. It took from April until January to complete the job. DO NOT USE THIS COMPANY. This is the worst company I have ever worked with. Even when the installers did show up, the product was wrong. We ended up having four different doors installed to get the correct two. Horrible customer service. Product service to complain: I can only pick one but want to pick multiple ones: Door Installation Customer Service Lead Time
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Review
#1467055 Review #1467055 is a subjective opinion of poster.
Service
Window World Door Installation
Pros
  • Windows
Cons
  • Lead time
  • Wrong product
  • Delivery
Reason of review
Poor customer service
Preferred solution
Price reduction
1.5
Details
We had a replacement sliding door installed, much to my dismay. First the lock wouldn't lock. They came quickly to remedy the problem. Now, the handle literally fell off. We have to pull the door by the window pane to open.o We have called three times for four weeks...
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1 comment
Anonymous
#1546517

They are crooks! They will say anything for a buck!

Review
#1334468 Review #1334468 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Warranty issue
Loss
$150
Preferred solution
Replace the handle
Then we decided to order a exterior fiberglass entrance door. We waited almost 12 weeks, the door finally arrived, then we had to wait several more weeks for installation. The installer finally arrived, started installation and found out holes were not drilled for...
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1 comment
Anonymous
#1571905

Most of the reviews I have read about Window World are bad. Their website is impressive but if people in Urban areas have issues with installers, customer service, sales, etc.

I am doomed here in rural Maine. I will definitely pass on Window World.

Review
#1366420 Review #1366420 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Order processing issue
In November 2017 we ordered 6 sliding doors and paid half close to $10,000 in February they installed 4 of the doors on the 5th door had a large crack, we were told they will order the two doors and we will get them soon.Then I noticed that they took about $10,000 out...
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Review
#1308822 Review #1308822 is a subjective opinion of poster.
Service
Window World Door Installation
Cons
  • Do not tell the truth
Reason of review
Problem with delivery
Loss
$9000
Preferred solution
Deliver product or service ordered
Tags
  • Window World Sucks

Contact Window World Customer Service

Mailing Address:
Window World Corporate Office
118 Shaver Street
North Wilkesboro, North Carolina 28659
United States
Phone:
(800) 639-8946
All Window World Contacts

Window World Reviews

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Window World reviews
We bought two doors from Window World and paid half-sale price for the doors. When the doors arrive Window World call to schedule installation. We ask of a delay since my wife had just had emergency surgery. We reschedule two week later. This time Window World cancel...
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Review
#1311484 Review #1311484 is a subjective opinion of poster.
Service
Window World Door Installation
Reason of review
Poor customer service
Preferred solution
Have door installed promptly during normal business hours