The WORST customer service! From Fred, who no longer is with the company (wonder why--maybe poor customer service) to Patrick to Robert (who I could never speak with). NO one there seems to have a last name as I had asked for Robert's last name so I could send a letter about the FANTASTIC service I received -- NOT!
When you have a manager, Patrick, scream at you on the phone something is definitely wrong. Unfortunately, they had our money and the install was already done but had no brackets for a shelf we did not want, we had to be at their mercy. I can only say my NIGHTMARE is finally over and will NEVER EVER recommend Window World to anyone.
Reason of review: Poor customer service.
Window World Cons: Customer service.