Vancouver, Washington
Not resolved

Horrible customer service. Put in a front door and screen door and 1 window.

Front door was bent by the instaler and had issues with the screen door opening at times. Window has never worked and does not lock. I used the clackamas location. I have made many complaints over the years.

Probably 8 months ago a guy came out cause we could not shut the window!! A rude man came out and was *** in the bedroom thinking i could not hear him. He said he was the owner of the company. He got the window to shut and said he would order parts.

Months went by and the front desk lady called left a message. I called back left her a message and its been many many weeks and she still has not called back. Also when they put my door in they never put a deadbolt on it! They said the guy who wrote the contract made a mistake.

The front desk lady said she'd ask the manager about it. Or course that never happened.

When the rude guy came 8 months ago i started to ask about it and he said go on angies list and call someone and he left. They take are $ do half *** work and dont want to fix their mistakes.

Reason of review: Poor customer service.

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