Window World does not care about it's product and service. I've spoken to the CEO, written certified letters, and then after 11 months, Window World "said" they would do something to fix it.
However, according to the Secretary of State in the State of Texas, they don't have a charter to do business in Texas, they haven't kept current a Registered Agent. When I informed them about this and asked to speak to their attorney, as usual they dismissed it and I never heard from anyone regarding the problem. My concern is I don't know law and what other mess I could be getting into if I allowed them back at my home to fix the mess they created when they aren't a legally recognized company in Texas. I wouldn't want to have more problems then I already do.
Handed it over to professionals in the law business.
The Voss Law Firm in Woodlands Texas. www.TheVossLawFirm.com
Product or Service Mentioned: Window World Window.